Abstract
A novel mental model of born blind users for touch screen devices to aid software developers in designing and building better usability applications for blind users is presented. The work of Kurniawan was the basis to examine the mental model of blind users. A user case study was carried out to assess the subjective mental model of users in regards to application of usability. This revealed that two stages: listening and interaction are used to facilitate the development of the Kurniawan mental model. This paper also suggests twelve usability features that can be added to facilitate the design phase of the system.
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Fakrudeen, M., Ali, M., Yousef, S., Hussein, A.H. (2014). Eliciting Usability from Blind User Mental Model for Touch Screen Devices. In: Yang, GC., Ao, SI., Gelman, L. (eds) Transactions on Engineering Technologies. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-8832-8_42
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