Abstract
Organizations are undergoing rapid transformation and are predicted to do so continuously. The authors consider a crucial competence in managing such complexity to be that of being aware of and understanding group dynamics and the unconscious at work. Rational approaches to the implementation of strategic re-direction and continuous upheaval do not address the emotional turmoil and anxiety that people experience as the demands made on them change. When emotional undercurrents remain unaddressed, organizational members can not examine and intervene in behaviors that can sabotage the planned, intentional aspects of change. Rational approaches to managing change are insufficient when extensive systems change is needed (Jarrett and Kellner, 1996).
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James, K., Jarrett, M., Neumann, J.E. (1998). Group Dynamics and Unconscious Organizational Behavior. In: Milter, R.G., Stinson, J.E., Gijselaers, W.H. (eds) Educational Innovation in Economics and Business III. Educational Innovation in Economics and Business, vol 3. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-1388-7_6
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DOI: https://doi.org/10.1007/978-94-017-1388-7_6
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