Abstract
This paper describes a process improvement study undertaken at three sites of UK electromechanical engineering companies, using a derivation of the Carnegie-Mellon/SEI Systems Engineering Capability Maturity Model ®(SE-CMMSM) called the Process Capability Model — Mechanical Design (PCM-MD). The model was applied within a traditional engineering discipline domain, namely mechanical design. The new assessment tool was piloted on a sample of nine mechanical engineers and eight design engineers as well as some ancillary functions, such as stress and thermal analysis. This was expanded to take into account the views of the downstream manufacturing disciplines and was then subsequently rolled-out into the other companies. The results from these studies support the view that the SE-CMM can be adapted and used in CMM-type assessments for mechanical design process benchmarking.
Key words:
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
A. April, A. Abran, E. Merlo, “Process assurance audits: lessons learned” International Conference on Software Engineering, Kyoto, Japan, Apr 19–25 1998.
“BaldridgeQuality Award”, http://www.quality.nist.gov
R. Bate, D Kuhn, C. Wells, “A Systems Engineering Capability Maturity Model V 1.1” CMU/SEI-95-MM-003, Carnegie Mellon University. Pittsburgh, Nov 1995.
D. Bartholomew, “Process is back” Industry Week, Vol 248, Iss 20, pp31–35, 1999.
I. Egan, P.D. Gardiner, I. Black, J.M. Ritchie, “Business Process Measurement — Adapting and Using a Capability Maturity Model in a New Domain,” 15 th World Congress on Project Management, London, UK, May 2000.
I. Egan, I. Black, J.M. Ritchie, P.D. Gardiner, “Process improvement in mechanical design using a derivation of the systems engineering capability maturity model.” 33rd International MATADOR Conference, UMIST, Manchester, UK, July 2000.
“European Foundation Quality Model,” www.efqm.org
J. Herbsleb, “Benefits of CMM-based software process improvement: initial results,” CMU/SEI-94-TR-013, Software Engineering Institute, Carnegie Mellon University. Pittsburgh, 1994.
K. Ishikawa, “What is Total Quality Control?” pp14–20, Prentice Hall, 1985.
“ISO 9000–9004 Quality Management and Quality Assurance Standards, 1987” http://www.iso.ch /
D. A. Kuhn, et al. “A description of the Systems Engineering Capability Maturity Model Appraisal Method V 1.1” CMU/SEI-96-HB-004, 3–21 Carnegie Mellon University. Pittsburgh (March 1996).
A. Neely, M. Gregory, K. Platts, “Performance measurement system design a literature review and research agenda,” International Journal of Operations and Production Management, Vol 15, No 4, pp80–116, 1995.
M.C. Paulk, B. Curtis, M.B. Chrissis, C.V. Weber, “Capability Maturity Model for Software V 1.1” CMU/SEI-93-TR-024, Carnegie Mellon University. Pittsburgh, Feb 1993.
B. Povey, “The development of a best practice business process improvement methodology.” Benchmarking for Quality Management and Technology, Vol 5, No 1, pp27–44 1998.
Proceedings of Ninth Annual International Symposium of the International Council on Systems Engineering, Brighton, UK June 1999.
D Sinclair, M. Zairi. “Effective process management through performance measurement,” Business Process Re-engineering & Management Journal, Vol 1, Nol, pp75–88, 1995.
R. Verma, “Management science theory of constraints/optimized production technology and local optimization,” International Journal of Management Science, Vol 25, No 2, pp 189–200, 1997.
C.A. Voss, “Alternative paradigms for manufacturing strategy,” International Journal of Operations & Production Management, Vol 15, No 4, pp 5–16, 1995.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer Science+Business Media Dordrecht
About this chapter
Cite this chapter
Egan, I., Ritchie, J., Gardiner, P.D. (2003). The Novel Use of a Capability Maturity Model to Evaluate the Mechanical Design Process. In: Gogu, G., Coutellier, D., Chedmail, P., Ray, P. (eds) Recent Advances in Integrated Design and Manufacturing in Mechanical Engineering. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-0161-7_1
Download citation
DOI: https://doi.org/10.1007/978-94-017-0161-7_1
Publisher Name: Springer, Dordrecht
Print ISBN: 978-90-481-6236-9
Online ISBN: 978-94-017-0161-7
eBook Packages: Springer Book Archive