Abstract
This chapter provides a brief history of the development of team-based approaches to work organization within Australia over the past three decades. Early experiments with teams in the seventies are described, and factors leading to their limited success identified. The next decade is seen as a developmental phase, during which time organizations sought to develop the necessary skills and flexibility in the workforce, which would permit teams to flourish, and when innovative techniques for the management of productivity and quality were adopted. Finally, in recent years, an eclectic mix of quality movement-inspired management techniques and traditional team design has begun to bear fruit for many organizations, centering on the reengineering of work processes and team empowerment.
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Cordery, J. (2000). Work Teams in Australia. In: Beyerlein, M.M. (eds) Work Teams: Past, Present and Future. Social Indicators Research Series, vol 6. Springer, Dordrecht. https://doi.org/10.1007/978-94-015-9492-9_11
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DOI: https://doi.org/10.1007/978-94-015-9492-9_11
Publisher Name: Springer, Dordrecht
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