Skip to main content

A Qualitative Study of Faculty Techniques for Giving Feedback to Interns Following an Observed Standardized Patient Encounter

  • Chapter
Advances in Medical Education
  • 32 Accesses

Summary

After an evaluative exercise with standardized patients, 24 Internal Medicine interns each received immediate verbal feedback about their performance from a faculty observer. This study uses qualitative methods to describe the techniques employed by faculty members when providing feedback in this one-on-one setting. One group of techniques was linked to the interns’ self-assessment; a second group consisted of various instructional techniques that resulted in teaching based on the observed performance; the third group of techniques were characterized by reliance on questioning. A small number of faculty used one or more techniques that appeared to inhibit the flow of the session.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Knudson MP, Lawler FH, Zweig SC, Moreno CA, Hosokawa MC, Blake RL. Analysis of resident and attending physician interactions in family medicine. Journal of Family Practice 1989;6:705–709.

    Google Scholar 

  2. Hekelman FP, Vanek E, Kelly K, Alemagno S. Characteristics of family physicians’ clinical teaching behaviors in the ambulatory setting: A descriptive study. Teaching and Learning in Medicine 1993;5:18–23.

    Article  Google Scholar 

  3. Weinholtz D, Everett G, Albanese M, Shymansky J. The attending round observation system: A procedure for describing teaching during attending rounds. Evaluation and the Health Professions 1986;9:75–89.

    Article  Google Scholar 

  4. Skeff KM, Campbell M, Stratos G. Evaluation of attending physicians: Three perspectives. Research in Medical Education. Proceedings of the 23rd Annual Conference. Washington, DC: Association of American Medical Colleges, 1984:277–281.

    Google Scholar 

  5. Ende J, Pomerantz A, Erickson F. Preceptors’ strategies for correcting residents in an ambulatory care medicine setting: A qualitative analysis. Academic Medicine 1995;70:224–229.

    Article  Google Scholar 

  6. Hargie O, Saunders C, Dickson D. Social skills in interpersonal communication. London: Croon Helm Ltd, 1981.

    Google Scholar 

  7. Sorensen G. The relationships among teachers’ self-disclosive statements, students’ perceptions, and affective learning. Communication Education 1989;38:259–276.

    Article  Google Scholar 

  8. Ende J. Feedback in clinical medical education. JAMA 1983;250:777–781.

    Article  Google Scholar 

  9. McCaleb JL, White JA. Critical dimensions in evaluating teacher clarity. Journal of Class room Interaction 1980;15:27–30.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 1997 Springer Science+Business Media Dordrecht

About this chapter

Cite this chapter

Frye, A.W., Hollingsworth, M.A., Wymer, A., Hinds, A. (1997). A Qualitative Study of Faculty Techniques for Giving Feedback to Interns Following an Observed Standardized Patient Encounter. In: Scherpbier, A.J.J.A., van der Vleuten, C.P.M., Rethans, J.J., van der Steeg, A.F.W. (eds) Advances in Medical Education. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-4886-3_64

Download citation

  • DOI: https://doi.org/10.1007/978-94-011-4886-3_64

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-010-6048-6

  • Online ISBN: 978-94-011-4886-3

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics