Abstract
This chapter will examine the history and development of benchmarking and will examine the meaning and definitions.
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© 1996 Springer Science+Business Media Dordrecht
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Zairi, M., Leonard, P. (1996). Origins of benchmarking and its meaning. In: Practical Benchmarking: The Complete Guide. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-1284-0_3
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DOI: https://doi.org/10.1007/978-94-011-1284-0_3
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-010-4560-5
Online ISBN: 978-94-011-1284-0
eBook Packages: Springer Book Archive