Skip to main content

The Consultant-Client Relationship: Personal Autonomy and Development Through Dialogue

  • Chapter
Ethics and Consultancy: European Perspectives

Part of the book series: Issues in Business Ethics ((IBET,volume 7))

  • 119 Accesses

Abstract

The two guiding principles in this chapter are: i) maximizing the awareness of clients’ values and minimizing the influence of consultants’ values, and ii) the issue of instrumentality, i.e assuring that we are doing what we wish to do. In order to obtain the first principle, implicit or explicit pitfalls of manipulating the “model-weak” person in the relationship will be emphasized. The “model-weak” part may be either the consultant or the client, but as a main rule I will see the client as the object of possible manipulation. The quality of relationship is the unit of analysis, and the research approaches the subject matter from an interdisciplinary point of view. The research should in particular be of interest to those interested in management, taking into consideration that the essence of management and leadership is to “manage” interpersonal relations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Argyris, C. 1985: Strategy, Change and Defensive Routines. Boston: Pitman.

    Google Scholar 

  • Argyris, C, R. Putman and D. McLain Smith 1985: Action Science. San Francisco: Jossey Bass Publishers.

    Google Scholar 

  • Argyris, C. 1969: Explorations in Consulting-Client Relationships in: W.G. Bennis, Benne and Chin The Planning of Change, 2nd Ed.. London: Holt, Rinehart & Winston.

    Google Scholar 

  • Bateson, G. 1972: Steps to an Ecology of Mind. New York: Ballantine Books.

    Google Scholar 

  • Bayles, M.D. 1988: The Professional-Client Relationship, in: Ethical Issues in Professional Life, Joan C. Callahan (Ed.). New York: Oxford University Press.

    Google Scholar 

  • Benne, K.D. 1969: Some Ethical Problems in Group and Organizational Consultation, in: W.G. Bennis, Benne and Chin The Planning of Change, 2nd Ed. London: Holt, Rinehart & Winston.

    Google Scholar 

  • Bennis, W. & B. Nanus 1985: Leaders. The Strategies for Taking Charge. New York: Harper & Rows Publishers.

    Google Scholar 

  • Bennis, W. 1989: On Becoming a Leader. Reading, Mass.: Addison-Wesley Publishing Co.

    Google Scholar 

  • Boland, R. J. 1979: Control, Causality and Information Systems Requirements. Accounting, Organization and Society, Vol. 4 No. 4

    Google Scholar 

  • Bråten, S. 1973: Model Monopoly and Communication. Acta Sociologica, 16, pp 98–107.

    Article  Google Scholar 

  • Bråten, S. 1983a: Dialogens vilkår i datasamfunnet. Oslo: Universitetsforlaget.

    Google Scholar 

  • Bråten, S. 1983b: Modeller av dialogiske systemer: Tid og selvrefleksjon. In Bedriftsøkonomi og vitenskapsteori, B.W. Hennestad & F.E. Wenstøp (Eds.) Oslo: Universitetsforlaget.

    Google Scholar 

  • Bråten, S. 1986: Paradigms of Autonomy: Dialogical or Monological? In Social and Legal Autopoiesis, G. Teubner (Ed.), European University Institute Publ. Series. Berlin/New York: De Gruytes.

    Google Scholar 

  • Buber, M. 1965: Between Man and Man. New York: Macmillan Publishing Company.

    Google Scholar 

  • Buber, M. 1964: Jeg og Du. Danmark: Munksgaard.

    Google Scholar 

  • Butler Jr., J.K. 1991: Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory. Journal of Management, Vol. 17, no. 3, 643–663.

    Article  Google Scholar 

  • Caplan, N 1979: The two-communities theory and knowledge utilization. American Behavioral Scientist, 22, 3, pp 459–470.

    Article  Google Scholar 

  • Churchman, C. W & A. H. Schainblatt 1965: The researcher and the manager: A dialectic of implementation. Management Science, Vol 11, No. 4, February.

    Google Scholar 

  • Dunn, W. N. 1980: The two-communities metaphor and models of knowledge use. An explorative case survey. Knowledge: Creation, Diffusion, Utilization, Vol 1 No. 4, June, pp 515–536.

    Google Scholar 

  • Ellin, J.S. 1988: Special professional morality and the duty of veracity. In Ethical Issues in Professional Life, Joan C. Callahan (Ed.). New York: Oxford University Press.

    Google Scholar 

  • Gullestad, S.E. 1992: Å si fra. Autonomibegrepet i psykoanalysen. Oslo: Universitetsforlaget, Det Blå Bibliotek.

    Google Scholar 

  • Habermas, J. 1982: A Reply to my Critics. In Habermas, Critical Debates, J. Thompson & D. Held (Eds.) Cambridge, Mass.: Macmillan Press.

    Google Scholar 

  • Héland, W. 1986: Psykoterapi: Relasjon, utviklingsprosess og effekt. Oslo: Universitetsforlaget.

    Google Scholar 

  • Ims, K. J. 1987: Leder i dialog. En Studie av informasjonssøk med metoder for personlig utvikling. Bergen: Universitetsforlaget.

    Google Scholar 

  • Kelly, G.A. 1955: The Psychology of Personal Constructs, Vol. I and II. New York: Norton & Co. Inc.

    Google Scholar 

  • Løvlie, A.L. 1982a: The Self: Yours Mine or Ours. A Dialectic View. Oslo: Universitetsforlaget.

    Google Scholar 

  • Løvlie, A.L. 1982b: The Self of the Psychotherapist: Movement and Stagnation in Psychotherapy. Oslo: Universitetsforlaget.

    Google Scholar 

  • Løvlie, L. 1979: Dialektikk og pedagogikk. Arbeidsmanuskript. Oppland Distriktsh0gskoles Skrifter 22.

    Google Scholar 

  • Løvlie, L. 1984: Det pedagogiske argument. Moral, autoritet og selvpr0ving i oppdragelsen. Oslo: J.W. Cappelens Forlag A.S.

    Google Scholar 

  • May, W.F. 1988: Contract or Covenant? In Ethical Issues in Professional Life, Joan C. Callahan (Ed.). New York: Oxford University Press.

    Google Scholar 

  • McCarthy, T. 1978: The Critical Theory of Jürgen Habermas. Cambraidge: The MIT Press.

    Google Scholar 

  • Nordenstam, T. 1968: Sudanese Ethics. The Scandinavian Institute of African Studies, Uppsala.

    Google Scholar 

  • Nordenstam, T. 1983: Datautvecklingens filosofi. Två oförenliga traditioner. In Datautveck-lingens Filosofi, B. Göranzon (Ed.). Stockholm: Carlsson & Jönsson Bokförlag AB.

    Google Scholar 

  • Pollak, O. 1976: Human Behavior and the Helping Professions. New York: Spectrum.

    Google Scholar 

  • Pounds, W.F. 1969: The process of problem finding. Industrial Management Review, Vol. II, no. 1.

    Google Scholar 

  • Rawls, J. 1971: A Theory of Justice. Oxford: Oxford University Press.

    Google Scholar 

  • Schein, E.H. 1985, 1992: Organizational Culture and Leadership. San Francisco: Jossey-Bass.

    Google Scholar 

  • Schultz, R. L and D. P. Slevin 1979: Introduction: The Implementation Problem. In The Implementation of Management Science, R. Doktor, R.L. Schultz and D.P. Slevin (Eds.). Tims Studies in the Management Sciences, Vol 13. Amsterdam: North-Holland Publishing Company.

    Google Scholar 

  • Schøn, D. A. 1983: The Reflective Practitioner. New York: Basic Books Inc

    Google Scholar 

  • Shaw, M.L.G. 1982: The Extraction of Personal Meaning from a Repertory Grid. In Personal Meanings, E. Sheperd and J-P-Watson (Eds.). Chichester: John Wiley.

    Google Scholar 

  • Thomas, L.F. and E.S. Harri-Augstein 1985: Self-organized Learning. Foundations of a Conversational Science for Psychology. London: Routledge & Kegan Paul plc.

    Google Scholar 

  • Tranøy, K.E. 1974: Yrkesetikk, personlig moral og offentlig ansvar. Næringsutbygging og samfunnsverdier. Bedriflsøkonomen nr. 7.

    Google Scholar 

  • Winslow, G.R. 1988: From Loyalty to Advocacy: A New Metaphor for Nursing. In Ethical Issues in Professional Life, Joan C. Callahan (Ed.). New York: Oxford University Press.

    Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 1995 Springer Science+Business Media Dordrecht

About this chapter

Cite this chapter

Ims, K.J. (1995). The Consultant-Client Relationship: Personal Autonomy and Development Through Dialogue. In: Von Weltzien Hoivik, H., Føllesdal, A. (eds) Ethics and Consultancy: European Perspectives. Issues in Business Ethics, vol 7. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-0251-3_21

Download citation

  • DOI: https://doi.org/10.1007/978-94-011-0251-3_21

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-0-7923-3378-4

  • Online ISBN: 978-94-011-0251-3

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics