Abstract
This paper reviews the development of consumer health information (CHI) services in the last decade and looks forward to the major CHI trends in the milennium. It concludes that although there have been major advances, many CHI services are still complacent, passive, static and superficial. There remains a need to embrace advances in quality assurance, health informatics, outcomes and effectiveness if we are to provide the information services to which consumers are entitled in the year 2000.
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© 1995 Springer Science+Business Media Dordrecht
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Gann, B. (1995). Making Decisions in the Year 2000: Realising the Potential of Consumer Health Information Services. In: McSéan, T., van Loo, J., Coutinho, E. (eds) Health Information — New Possibilities. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-0093-9_4
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DOI: https://doi.org/10.1007/978-94-011-0093-9_4
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-010-4045-7
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