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Breaking the deadlock: The search for new strategies for Q.W.L.

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Working on the quality of working life

Part of the book series: International series on the quality of working life ((IQWL,volume 8))

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Abstract

This study deals with programmes in the field of ‘work structuring’ within a Dutch television factory which employs about a thousand workers and belongs to the ‘video’ division of Philips Electrical Industries. It covers a period of fifteen years: 1961 to 1976. During that period a rough estimate shows that some four thousand people have been involved in some sixty projects. The main objective is to analyse what can be learned from the successes and failures of these projects to break the deadlock. The study is based on documents and interviews and on the experience of the writers as consultants and researchers in this specific organisation.

This account is taken from a longer paper of the same name, which provides further details of the background to work structuring and its development in Philips N.V., Holland.

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References

  • Beek, H. G. van (1964): The influence of assembly line organization on output, quality and morale. In: Occupational Psychology 38, 3–4, 161–172.

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  • Broekhoven, R. van (1973): Experimental work structuring, in a television receiver factory, Eindhoven; part I: evaluation of the economic effects of autonomic task-oriented production groups. Philips, Eindhoven.

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  • Hertog, J. F. den, and W.H.C. Kerkhoff (1973): Experimental work structuring in a television receiver factory, Eindhoven; part 2: social psychological aspects. Philips, Eindhoven.

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© 1979 International Council for the Quality of Working Life

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den Hertog, J.F., de Vries, H.J.J. (1979). Breaking the deadlock: The search for new strategies for Q.W.L.. In: Working on the quality of working life. International series on the quality of working life, vol 8. Springer, Dordrecht. https://doi.org/10.1007/978-94-009-9230-6_10

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  • DOI: https://doi.org/10.1007/978-94-009-9230-6_10

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-009-9232-0

  • Online ISBN: 978-94-009-9230-6

  • eBook Packages: Springer Book Archive

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