Service Studies in Higher Education

Abstract

Service studies made by members of the faculty and administrative staff offer a promising means for improving the work of colleges and universities. Reports of such investigations are particularly appropriate at this time, since we are now witnessing an extraordinary interest and activity in the attempts to make higher education more effective. Criticism of the college is not new, and various modifications of practices in an effort to meet these criticisms have been known for generations. The extensive character of the present attempts to improve higher education and the greater use of empirical evidence especially characterize the critical attitude of the present. Purpose, curriculum, instructional methods, organization, materials, selection and treatment of personnel, all have been modified at some point by some institution of higher learning. More than ever before are the tangible results of these innovations being critically examined.