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Quality

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Chemistry and Technology of the Cosmetics and Toiletries Industry

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Abstract

It is likely that readers of this book would expect a chapter on quality to discuss various analytical techniques (biological, chemical, mathematical, microbiological, physical, etc.) that are in common use in laboratories today. Twenty years ago that would probably have been acceptable. However, in the last two decades, ideas about quality have changed so much that it is more prudent to advise the reader of the latest philosophy, and of how it developed.

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References

  1. Juran, J.M. (1974) Quality Control Handbook, 3rd edn. McGraw-Hill, New York.

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  2. European Organisation for Quality Control (1971) Glossary of Terms used in Q.C. Rotterdam.

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  3. Crosby, P.B. (1979) Quality is Free. Mantor, New American Library, New York.

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  4. Crosby, P.B. (1984) Quality without Tears. McGraw-Hill, New York.

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  5. HMSO (1983) Guide to Good Pharmaceutical Manufacturing Practice. HMSO, London.

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  6. Vision 2000. BSI Standards, ref PD6538, BSI, 2 Park Street, London W1A 2BS.

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  7. Juran, J.M. (1994) The Last Word. 12th Annual Conference on Managing for Total Quality. Published in Quality World, January 1995, 30.

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Further reading

  • CTFA (1991) CTFA International Resource Manual. 3rd edn. CTFA Inc. Washington, D.C.

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  • Imai, M. (1986) Kaizen Random House, New York.

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  • Oakland, J.S. (1989) Total Quality Management Heinemann Professional Publishing, Oxford.

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  • Smith, W.S. (1989) The Delighted Customer Vol. 1 — The Quality Revolution Quest Quality Consulting, London. Unilever Internal Publication.

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Authors
  1. W. E. Dupuy
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Editor information

Editors and Affiliations

  1. Givaudan-Roure UK, Godstone Road, Whyteleafe, Surrey, UK

    D. F. Williams (Environment and Quality Assurance Manager) (Environment and Quality Assurance Manager)

  2. Research and Development, Chesebrough Ponds USA Co., Trumbull Corporate Park, Merritt Boulevard, Trumbull, Connecticut, 06611, USA

    W. H. Schmitt (Senior Vice President) (Senior Vice President)

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© 1992 Chapman & Hall

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Dupuy, W.E. (1992). Quality. In: Williams, D.F., Schmitt, W.H. (eds) Chemistry and Technology of the Cosmetics and Toiletries Industry. Springer, Dordrecht. https://doi.org/10.1007/978-94-009-1555-8_12

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  • DOI: https://doi.org/10.1007/978-94-009-1555-8_12

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-010-7194-9

  • Online ISBN: 978-94-009-1555-8

  • eBook Packages: Springer Book Archive

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