Abstract
A virtual agent can have a graphical appearance and give users nonverbal information such as gestures and facial expressions. A computer system can construct intimate relationship with and credibility from users using virtual agents. Although related work have been discussing how to make users feel better about computers, a room for discussing effectiveness of letting users choose their favorite characters still exists. If a user’s favorite agent is more believable than not favorite one for him/her, the computer system can construct better relationship with the user through an agent. In this paper, we have examined an effect of making user’s favorite agent selectable on his/her behavior by conducting an experiment. We divided participants into four groups according to these conditions and ask them to have a conversation with an agent. As a result, we found a possibility of increasing credibility of an agent from users by letting them choose their favorite one.
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The authors would like to thank those who participated our experiment and authors of components and materials.
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© 2014 Springer Science+Business Media Dordrecht
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Yoshii, A., Nakajima, T. (2014). A Study on Persuasive Effect of Preference of Virtual Agents. In: Huang, YM., Chao, HC., Deng, DJ., Park, J. (eds) Advanced Technologies, Embedded and Multimedia for Human-centric Computing. Lecture Notes in Electrical Engineering, vol 260. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-7262-5_6
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DOI: https://doi.org/10.1007/978-94-007-7262-5_6
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