Abstract
While organizational level interventions are generally recommended and the interest in conducting such interventions is increasing, few descriptions of how researchers may develop and implement such interventions exist. In this book chapter we present the PIOP (Participatory Interventions from an Organizational Perspective) approach. It is an intervention framework that aims to improve employee well-being through changes in the way work is designed, organized and managed. Building on the job demands-resources model, and cognitive appraisal, conservation of resources, job crafting, and fit theories, an approach has been developed that focuses on building employees’ resources through participatory processes. In this chapter, we describe the five phases in the PIOP approach and describe how participation is ensured in each phase. The five phases comprise: Initiation, screening, action planning, implementation and evaluation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
- 2.
Our reason for calculating odds ratios on departmental and not team data is because team size in our case was far too small to enable this type of analysis.
- 3.
Kaizen boards are a tool used in LEAN management to track progress of problem solving and improvement efforts. Reported issues are written on labels and placed on the board in a circular track of fields labeled “plan” (how to solve the problem), “do” (implement the plan), “check” (if the plan have the intended effect), “act” (upon the result). This Kaizen method (plan, do, check, and act) is thus a means of visualizing and tracking problem solving efforts in the workplace.
References
Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328.
Berg, J. M., Wrzesniewski, A., & Dutton, J. E. (2010). Perceiving and responding to challenges in job crafting at different ranks: When proactivity requires adaptivity. Journal of Organizational Behavior, 31, 158–186.
Biron, C., Gatrell, C., & Cooper, C. L. (2010). Autopsy of a failure. Evaluating process and contextual issues in an organizational-level work stress intervention. International Journal of Stress Management, 17(2), 135–158.
Cox, T., & Rial-Gonzalez, E. (2000). Risk management, psychosocial hazards and work stress. Copenhagen: World Health Organization, Regional Office for Europe.
Cox, T., Randall, R., & Griffiths, A. (2002). Interventions to control stress at work in hospital staff. Sudbury: HSE Books.
Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95(5), 834–848.
Dahl-Jørgensen, C., & Saksvik, P. Ø. (2005). The impact of two organizational interventions on the health of service sector workers. International Journal of Health Services, 35(3), 529–549.
Daniels, K., Harris, C., & Briner, R. (2004). Linking work conditions to unpleasant affect: Cognition, categorization and goals. Journal of Occupational and Organizational Psychology, 77, 343–363.
Daniels, K., Hartley, R., & Travers, C. J. (2006). Beliefs about stressors alter stressors’ impact: Evidence from two experience-sampling methods. Human Relations, 59(9), 1261–1285.
Daniels, K., Karanika-Murray, M., Mellor, N., & van Veldhoven, M. (2012). Moving policy and practice forward: Beyond descriptions of job characteristics. In C. Biron, M. Karanika-Murray, & C. L. Cooper (Eds.), Improving organizational interventions on stress and well-being: Addressing process and context. London: Psychology Press, pp. 313–332.
Dewe, P. (1989). Examining the nature of work stress: Individual evaluations of stressful experiences and coping. Human Relations, 42, 993–1013.
Grant, A. M., & Ashford, S. J. (2008). The dynamics of proactivity at work. Research in Organizational Behavior, 28, 3–34.
Grant, A. M., & Parker, S. K. (2009). Redesigning work design theories: The rise of relational and proactive perspectives. Academy of Management Annals, 3, 273–331.
Harris, C., Daniels, K., & Briner, R. (2002). Using cognitive mapping for psychosocial risk assessment. Risk Management: An International Journal, 4, 7–21.
Hasson, H., Gilbert-Ouimet, M., Baril-Gingras, G., Brisson, C., Vézina, M., Bourbonnais, R., & Montreuil, S. (2012). Implementation of an organizational-level intervention on the psychosocial environment of work. Journal of Occupational and Environmental Medicine, 54(1), 85–91.
Hellgren, J., Sverke, M., & Isaksson, K. (1999). A two-dimensional approach to job insecurity. Consequences for employee attitudes and well-being. European Journal of Work and Organizational Psychology, 8(2), 179–195.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524.
Imai, M. (1986). Kaizen: The key to Japan’s competitive success. New York: Random House.
Kohler, J. M., & Munz, D. C. (2006). Combining individual and organizational stress interventions. Consulting Psychology Journal: Practice and Research, 58(1), 1–12.
Kompier, M. (2004). Work organization interventions. Sozial- und Präventivmedizin, 49, 77–78.
Kompier, M., Geurts, S., Grundemann, R., Vink, P., & Smulders, P. (1998). Cases in stress prevention: The success of a participative and stepwise approach. Stress Medicine, 14, 155–168.
Kompier, M. A. J., & Kristensen, T. S. (2001). Organizational work stress interventions in a theoretical, methodological and practical context. In J. Dunham (Ed.), Stress in the workplace: Past, present and future (1st ed., pp. 164–190). London: Whurr.
Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (2005). The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work and Stress, 19(3), 192–207.
Kristof-Brown, A. L., & Guay, R. P. (2011). Person-environment fit. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (pp. 3–50). Washington, DC: APA.
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58(2), 281–342.
Landsbergis, P., & Vivona-Vaughan, E. (1995). Evaluation of an occupational stress intervention in a public agency. Journal of Organizational Behavior, 16, 29–48.
Lazarus, R., & Folkman, S. (1992). Stress, appraisal and coping. New York: Springer.
Murphy, L. R., & Sauter, S. L. (2004). Work organization interventions: State of knowledge and future directions. Sozial Praventivmedizin, 49, 79–86.
Nielsen, K., & Abildgaard, J. S. (2012). The validation of a job crafting measure for blue collar workers. Work and Stress, 26(4), 365–384.
Nielsen, K., & Randall, R. (2012a). Opening the black box: A framework for evaluating organizational-level occupational health interventions. European Journal of Work and Organizational Psychology. doi:10.1080/1359432X.2012.690556.
Nielsen, K., & Randall, R. (2012b). The importance of employee participation and perception of changes in procedures in a teamworking intervention. Work and Stress, 29(91), 111.
Nielsen, K., Fredslund, H., Christensen, K. B., & Albertsen, K. (2006). Success or failure? Interpreting and understanding the impact of interventions in four similar worksites. Work and Stress, 20(3), 272–287.
Nielsen, K., Randall, R., & Christensen, K. B. (2010a). Does training managers enhance the effects of implementing teamworking? A longitudinal, mixed methods field study. Human Relations, 63(11), 1719–1741.
Nielsen, K., Randall, R., Holten, A. L., & González, E. R. (2010b). Conducting organizational-level occupational health interventions: What works? Work and Stress, 24(3), 234–259.
Nielsen, K., Taris, T. W., & Cox, T. (2010c). The future of organizational interventions: Addressing the challenges of today’s organizations. Work and Stress, 24(3), 219–233.
Randall, R., & Nielsen, K. (2012). Does the intervention fit? An explanatory model of intervention success or failure in complex organizational environments. In C. Biron, M. Karanika-Murray, & C. Cooper (Eds.), Improving organizational interventions for stress and well-being. London: Routledge.
Randall, R., Nielsen, K., & Tvedt, S. D. (2009). The development of scales to measure participants’ appraisals of organizational-level stress management interventions. Work and Stress, 23, 1–23.
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire. Educational and Psychological Measurement, 66(4), 701–716.
Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. South African Journal of Industrial Psychology, 36, 1–9.
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179–201.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer Science+Business Media Dordrecht
About this chapter
Cite this chapter
Nielsen, K., Stage, M., Abildgaard, J.S., Brauer, C.V. (2013). Participatory Intervention from an Organizational Perspective: Employees as Active Agents in Creating a Healthy Work Environment. In: Bauer, G., Jenny, G. (eds) Salutogenic organizations and change. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-6470-5_18
Download citation
DOI: https://doi.org/10.1007/978-94-007-6470-5_18
Published:
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-007-6469-9
Online ISBN: 978-94-007-6470-5
eBook Packages: Behavioral ScienceBehavioral Science and Psychology (R0)