Critical Success Factors for Projects

Abstract

The twenty success/failure factors derived in Chap. 3 have been evaluated for their criticality in influencing the project outcome in terms of performance on schedule, cost, quality, and no-dispute. For the evaluation, data has been collected through a second stage questionnaire survey. For the analysis, multinomial logistic regression (explained briefly in this chapter) has been used. Knowing the project performance to be at a certain performance level it is now possible to identify the most critical factor to focus on for either sustaining the performance or enhancing the performance to a higher level. The analysis has established that the 3C’s (commitment, coordination, and competence) are the key factors for achieving schedule, cost, and quality objectives respectively.The research findings are validated through two fold approach: validation through case study and validation through structured interview. A total of twenty real life cases were studied and the research findings were found to be valid and consistent.

This chapter is based on (a) Commitment, coordination, competence and the iron triangle, International Journal of Project Management, 25(5), 2007, with permission from Elsevier, and (b) Critical Factors Affecting Quality Performance in Construction Projects, Total Quality Management and Business Excellence, 17(9),2006, with permission from Taylor and Francis.