Abstract
This final chapter reviews the key constructs of the Risk Management Model. It proposes elements of a research agenda to address major outstanding issues in the field. Revisiting the major propositions of the model summarize a comprehensive perspective on workplace mistreatment and on interventions to address the problem.
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Leiter, M. (2013). Conclusion. In: Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis. SpringerBriefs in Psychology, vol 8. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-5571-0_7
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DOI: https://doi.org/10.1007/978-94-007-5571-0_7
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