Abstract
A brief introduction of complex situations and wicked problems is presented to frame the purpose and topics of the book. Some of the more salient features of working within complex situations are highlighted. The criticality of understanding the nature of the situation and establishing approaches and methods that are consistent with those conditions is established. Finally, an overview of the different parts and chapters included in the book is provided. The book is divided into three parts: part I includes theory of complex situations and wicked problems, part II discusses features of organizing, managing and engineering in wicked problems, and finally, part III presents several cases and approaches related to wicked problems.
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Sousa-Poza, A. (2013). Introduction and Overview. In: Kovacic, S., Sousa-Poza, A. (eds) Managing and Engineering in Complex Situations. Topics in Safety, Risk, Reliability and Quality, vol 21. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-5515-4_1
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DOI: https://doi.org/10.1007/978-94-007-5515-4_1
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