Advertisement

Rhetorical Activation of Workers: A Case Study in Neo-liberal Governance

  • Andreas Fejes
  • Katherine Nicoll
Chapter
Part of the Professional and Practice-based Learning book series (PPBL, volume 8)

Abstract

In this chapter, we explore the effects of specific kinds of rhetorical work in the construction of new and more effective subjects within a contemporary neo-liberal regime of the provision of care. The chapter is inspired by the writings on techniques of governance in the later work of Michel Foucault (Security, territory, population: Lectures at the Collège de France 1977–1978. Palgrave MacMillan, Houndmills, 2007), Mitchell Dean (Critical and effective histories: Foucault’s methods and historical sociology. Routledge, London, 1994; Governmentality: power and rule in modern society. Sage, London, 1999) and Nikolas Rose (Powers of freedom: reframing political thought. Cambridge University Press, Cambridge, 1999). Drawing on data of language interactions between a manager and her workers at a nursing home for elderly people in Sweden, we explore a specific technique of invitation as it works to mobilize care workers in particular ways.

This technique, we argue, is linked to a wider regime of care, within contemporary discourses of new public management and new managerialism, which seek to govern by shaping active entrepreneurial workers.

Keywords

Contact Person Elderly Care Staff Meeting Work Group Member Language Interaction 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Andersen, N. Å., & Born, A. (2008). The employee in the sign of love. Culture and Organization, 14(4), 325–343.CrossRefGoogle Scholar
  2. Andersson, K. (2008). The neglect of time as an aspect of organising care work. In S. Wrede, L. Henriksson, H. Host, S. Johansson, & B. Dybbroe (Eds.), Care work in crisis: Reclaiming the Nordic ethos of care (pp. 341–361). Lund: Studentlitteratur.Google Scholar
  3. Dahl, H. M. (2009). New public management, care and struggles for recognition. Critical Social Policy, 29(4), 634–654.CrossRefGoogle Scholar
  4. Dahlstedt, M., Fejes, A., & Schönning, E. (2011). The will to (de)liberate: Shaping governable citizens through cognitive behavioural programmes in school. Journal of Education Policy, 26(3), 399–414.CrossRefGoogle Scholar
  5. Dean, M. (1994). Critical and effective histories: Foucault’s methods and historical sociology. London: Routledge.CrossRefGoogle Scholar
  6. Dean, M. (1999). Governmentality: Power and rule in modern society. London: Sage.Google Scholar
  7. Dreyfus, H., & Rabinow, P. (1982). Michel Foucault: Beyond structuralism and hermeneutics. London: Harvester Wheatsheaf.Google Scholar
  8. Du Gay, P. (1996). Consumption and identity at work. London: Sage.Google Scholar
  9. European Commission. (2001). Communication from the Commission: Making a European area of lifelong learning a reality. Brussels: European Commission.Google Scholar
  10. Fairclough, N. (2000). New labour, new language? London: Routledge.Google Scholar
  11. Fejes, A. (2008a). Governing nursing through reflection: A discourse analysis of reflective practices. Journal of Advanced Nursing, 64(3), 243–250.CrossRefGoogle Scholar
  12. Fejes, A. (2008b). To be one’s own confessor: Educational guidance and governmentality. British Journal of Sociology of Education, 29(6), 653–664.CrossRefGoogle Scholar
  13. Fejes, A. (2010). Discourses on employability: Constituting the responsible citizen. Studies in Continuing Education, 32(2), 89–102.CrossRefGoogle Scholar
  14. Fejes, A. (2011). Confession, in-service training and reflective practices. British Educational Research Journal, 37(5), 797–812.CrossRefGoogle Scholar
  15. Fejes, A. (2012). Knowledge at play: Positioning care workers as professional through scientific rationality and caring dispositions. In A. Kamp & H. Hvid (Eds.), Elderly care in transition: management, meaning and identity at work. Copenhagen: Copenhagen Business School Press.Google Scholar
  16. Fejes, A., & Andersson, P. (2009). Recognising prior learning: Understanding the relation among experience, learning and recognition from a constructivist perspective. Vocations and Learning: Studies in Vocational and Professional Education, 2(1), 37–55.Google Scholar
  17. Fejes, A., & Nicoll, K. (Eds.). (2008). Foucault and lifelong learning: Governing the subject. London: Routledge.Google Scholar
  18. Fejes, A., & Nicoll, K. (2010). A ‘vocational calling’: Exploring a caring technology in elderly care. Pedagogy, Culture & Society, 18(3), 353–370.CrossRefGoogle Scholar
  19. Foucault, M. (1980). Power/knowledge: Selected interviews & other writings 1972–1977. New York: Pantheon Books.Google Scholar
  20. Foucault, M. (2007). Security, territory, population: Lectures at the Collège de France 1977–1978. Houndmills: Palgrave MacMillan.CrossRefGoogle Scholar
  21. Johansson, S. (2008). Focus on knowledge formation and care work organization. In S. Wrede, L. Henriksson, H. Host, S. Johansson, & B. Dybbroe (Eds.), Care work in crisis: Reclaiming the Nordic ethos of care (pp. 275–282). Lund: Studentlitteratur.Google Scholar
  22. Knights, D., & McCabe, D. (2003). Governing through teamwork: Reconstituting subjectivity in a call centre. Journal of Management Studies, 40(7), 1587–1619.CrossRefGoogle Scholar
  23. Metcalfe, A. W. (1992). The curriculum vitae: Confessions of a wage-labourer. Work, Employment & Society, 6, 619–641.Google Scholar
  24. Ministry of Social Affairs. (2007). SOU 2007:88: Att lära nära: Stöd till kommuner för verksamhetsnära kompetensutveckling inom omsorg och vård av äldre. Stockholm: Regeringskansliet.Google Scholar
  25. Nicoll, K. (2007). Fashioning the subject: the rhetorical accomplishment of assessment tasks. Studies in Continuing Education, 29(1), 1–17.CrossRefGoogle Scholar
  26. Nicoll, K. (2008). Flexibility and lifelong learning: Policy, discourse and politics. London: Routledge.Google Scholar
  27. Nicoll, K., & Edwards, R. (2004). Lifelong learning and the sultans of spin: Policy as persuasion. Journal of Education Policy, 19(1), 43–55.CrossRefGoogle Scholar
  28. Peters, M. (2001). Education, enterprise culture and the entrepreneurial self: A Foucauldian perspective. Journal of Educational Enquiry, 2(2), 58–71.Google Scholar
  29. Petersson, K. (2003). Fängelset och den liberala fantasin: en studie om rekonstruktionen av det moraliska subjektet inom svensk kriminalvård. Norrköping: Kriminalvårdsstyrelsen.Google Scholar
  30. Potter, J. (1996). Representing reality: Discourses, rhetoric and social construction. London: Sage.Google Scholar
  31. Rose, N. (1999). Powers of freedom: Reframing political thought. Cambridge: Cambridge University Press.CrossRefGoogle Scholar
  32. Sandberg, F. (2011). A Habermasian analysis of a process of recognition of prior learning, for health care assistants. Adult Education Quarterly. doi: 10.1177/0741713611415835 (Published online 29 July 2011).
  33. Sewell, G. (2005). Doing what comes naturally? Why we need a practical ethics of teamwork. International Journal of Human Resource Management, 16(2), 202–218.CrossRefGoogle Scholar
  34. Townley, B. (1993). Performance appraisal and the emergence of management. Journal of Management Studies, 30(2), 221–238.CrossRefGoogle Scholar
  35. Townley, B. (1994). Reframing human resource management: Power, ethics and the subject at work. London: Sage.Google Scholar

Copyright information

© Springer Science+Business Media Dordrecht 2012

Authors and Affiliations

  1. 1.Faculty of Educational SciencesLinköping UniversityLinköpingSweden
  2. 2.School of EducationUniversity of StirlingStirlingScotland

Personalised recommendations