Skip to main content
SpringerLink
Log in

Conflicts Management in Retail Systems with Self-Regulation

  • Conference paper
  • First Online:
Computational Intelligence and Decision Making

Part of the book series: Intelligent Systems, Control and Automation: Science and Engineering ((ISCA,volume 61))

  • 1763 Accesses

Abstract

Self-Regulation and retail problem solving using Multi-Agent Systems are considered two promising areas but relatively little explored. The regulation in these environments must be able to handle with the implicit dynamism and variation in a complex area such as retail systems with a minimum human interference. Agents must be able to change their behaviour based on rules previously formatted, using an autonomic process that does the maintenance of a knowledge base which is well defined and consistent, to be possible to meet all the objectives and to provide support on the need of change.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. EMA (2006) Practical autonomic computing: roadmap to self managing technology. A white paper prepared for IBM. Enterprise Management Associates (EMA)

    Google Scholar 

  2. Ganek A (2006) Overview of autonomic computing: origins, evolution, direction. In: Hariri S, Parashar M (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 3–18

    Chapter  Google Scholar 

  3. Horn P (2001) Autonomic computing: IBM’s perspective on the state of information technology. IBM Research. Retrieved on October 2011 from http://www.research.ibm.com/autonomic/manifesto/autonomic_computing.pdf

  4. IBM (2006) Autonomic computing white paper. An architectural blueprint for autonomic computing. IBM Research Retrieved on October 2011 from http://people.cs.kuleuven.be/~danny.weyns/csds/IBM06.pdf

  5. IBM (2005) Autonomic computing manageable resource interface specification and touchpoint implementation guide, version 0.51

    Google Scholar 

  6. Parashar M (2006) Autonomic grid computing: concepts, requirements, and infrastructure. In: Hariri S, Parashar M (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 49–70

    Chapter  Google Scholar 

  7. Schwan K, Cooper B, Eisenhauer G, Gavrilovska A, Wolf M, Abbasi H, Agarwala S, Cai Z, Kumar V, Lofstead J, Mansour M, Seshasayee B, Widener P (2006) AutoFlow: autonomic information flows for critical information systems. In: Salim H, Manish P (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 275–303

    Google Scholar 

  8. Rafaeli S, Adams R, Milojicic D, Iyer S, Brett P, Talwar V (2006) Scalable management – Technologies for management of large-scale, distributed systems. In: Salim H, Manish P (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 305–328

    Chapter  Google Scholar 

  9. Bhat V, Parashar M, Kandasamy N (2006) Autonomic data streaming for high-performance scientific applications. In: Hariri S, Parashar M (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 413–433

    Chapter  Google Scholar 

  10. Chess D, Hanson J, Kephart J, Whalley I, White S (2006) Dynamic collaboration in autonomic computing. In: Salim H, Manish P (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 253–274

    Google Scholar 

  11. Kephart J, Chess D (2003) The vision of autonomic computing. Computer magazine. IEEE Comput Soc 36(1):41–50

    Article  Google Scholar 

  12. Abdelwahed S, Kandasamy N (2006) A control-based approach to autonomic performance management in computing systems. In: Hariri S, Parashar M (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 149–167

    Chapter  Google Scholar 

  13. Bezek A, Gams M, Bratko I (2006) – Multi-agent strategic modeling in a robotic soccer domain. In: Proceedings of the fifth international joint conference on autonomous agents and multi-agent systems, Japan

    Google Scholar 

  14. Bordini R, Braubach L, Dastani M, Seghrouchni A, Gomez-Sanz J, Leite J, O'Hare G, Pokahr A, Ricci A (2006) A survey of programming languages and platforms for multi-agent systems. Informatica 30(1):33–34

    MATH  Google Scholar 

  15. Briot JP, Meurisse T, Peschanski F (2006) Architectural design of component-based agents: a behavior-based approach. PROMAS 2006:71–90

    Google Scholar 

  16. Burgard W, Moors M, Stachniss C, Schneider F (2005) Coordinated multi-robot exploration. IEEE Trans Robot 21:376–386

    Article  Google Scholar 

  17. Breitman K, Leite J (2004) Ontology as a requirements engineering product. J Auton Agents Multiagent Syst 8(3):203–236

    Article  Google Scholar 

  18. Cervenka R, Trencansky I, Calisti M, Greenwood D (2004) AML: agent modeling language. Toward industry-grade agent-based modeling, Published In: (Lecture notes in computer science), vol 3382/2005: Agent-Oriented Software Engineering V: 5th international workshop, AOSE 2004, New York, NY, USA, 19 July

    Google Scholar 

  19. Dalheimer M, Pfreundt FJ, Merz P (2005) Agent-based grid scheduling with Calana. In: Proceedings of parallel proceedings and applied mathematics (PPAM 2005), Poznan. Poland, 11–14 Sept. Published in Lecture Notes in Computer Science, vol 3911. pp 741–750

    Google Scholar 

  20. Dorf D (2010) The new rules of retail. Oracle. An Oracle white paper. Retrieved on October 2011 from http://www.oracle.com/us/industries/retail/oracle-retail-new-rules-wp-080053.pdf

  21. Drummond N, Horridge M (2005) A practical introduction to ontologies & OWL. The University of Manchester

    Google Scholar 

  22. Franklin S, Graesser A (1996) Is it an agent or just a program?: a taxonomy for autonomous agents. In: Intelligent agents III. Agent theories, architectures and languages (ATAL'96). Berlin, Germany

    Google Scholar 

  23. Gualtieri A, Ruffolo M (2005) An ontology-based framework for representing organizational knowledge. In: Proceedings of I-KNOW’05 Graz, Austria, 29 June–1 July

    Google Scholar 

  24. Guarino N, Poli R (1995) Formal ontology, conceptual analysis and knowledge representation. Int J Human Comput Stud – Special issue: the role of formal ontology in the information technology archive. Guarino N, Poli R. (eds.): 43(5–6):625–640. Academic Press, Inc

    Google Scholar 

  25. Gruber TR (1993) A translation approach to portable ontology specifications. Knowledge Systems Laboratory. Computer Science Department Stanford University Stanford

    Google Scholar 

  26. Guarino N (1997) Semantic matching: formal ontological distinctions for information organization, extraction, and integration. In: proceedings of International Summer School on Information Extraction (SCIE ‘97): a multidisciplinary approach to an emerging information technology. Lecture Notes in Artificial Intelligence. Springer, Berlin, pp 139–170

    Google Scholar 

  27. Guarino N (1999) The role of identity conditions in ontology design. Spatial information theory cognitive and computational foundations of geographic information science. In: Proceedings of international conference COSIT’99, Stade, Germany, 25–29 Aug 1999. Lecture Notes in Computer Science, vol 1661. Springer, Berlin, pp 221–234

    Google Scholar 

  28. Horling B, Lesser V (2004) A survey of multi-agent organizational paradigms. Knowl Eng Rev 19(4):281–316

    Article  Google Scholar 

  29. Liu H, Parashar M (2006) A programming system for autonomic self-managing applications. In: Salim H, Manish P (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 211–215

    Chapter  Google Scholar 

  30. Luck M, McBurney P, Shehory O, Willmott S (2005). Agent technology: computing as interaction (A Roadmap for Agent Based Computing). AgentLink

    Google Scholar 

  31. Madureira A (2006). Sistemas de Gestão de Processos de Negócio, Lesson presented on academic evaluation proofs for Coordinator Professor. ISEP (In Portuguese)

    Google Scholar 

  32. Oracle (2009a) Oracle retail merchandising – implementation guide, Release 12.0.3. Retrieved on October 2011 from http://docs.oracle.com/cd/E05442_01/merchandising/pdf/1203/merch-1203-impg.pdf

  33. Oracle (2009b) Oracle retail price management – Operations guide, Release 13.0 Retrieved on October 2011 from http://docs.oracle.com/cd/E12440_01/rpm/pdf/130/rpm-130-og.pdf

  34. Oracle (2007a) Optimize planning and merchandising decisions. Oracle. Retrieved on October 2011 from http://www.oracle.com/us/industries/retail/046280.pdf

  35. Oracle (2007b) Managing at the speed of reality. EMEA, Oracle Retail. Retrieved on October 2011 from http://www.supplychainstandard.com/liChannelID/5/Articles/1902/Managing+at+the+speed+of+reality.html

  36. Panait L, Luke S (2005) Cooperative multi-agent learning: the state of the art. J Auton Agents Multi-Agent Syst 11(3):387–434

    Article  Google Scholar 

  37. Pinheiro PJ (2006) Pricing strategies. Technical Report Enabler/Wipro retail

    Google Scholar 

  38. Ramos C (2002) Agentes inteligentes e sistemas cooperativos. ISEP. Porto (Portugal) (In Portuguese)

    Google Scholar 

  39. Sweitzer J, Draper C (2006) Architecture overview for autonomic computing. In: Hariri S, Parashar M (eds) Autonomic computing – concepts, infrastructure, and applications. CRC Press, Boca Raton, pp 71–98

    Google Scholar 

Download references

Acknowledgments

This work is supported by FEDER Funds through the “Programa Operacional Factores de Competitividade – COMPETE” program and by National Funds through FCT “Fundação para a Ciência e a Tecnologia” under the project: FCOMP-01-0124-FEDER-PEst-OE/EEI/UI0760/2011.

Author information

Authors and Affiliations

  1. School of Engineering – Polytechnic of Porto (ISEP/IPP), Porto, Portugal

    Bruno Magalhães

  2. GECAD – Knowledge Engineering and Decision Support Research Center, School of Engineering – Polytechnic of Porto (ISEP/IPP), Porto, Portugal

    Ana Madureira

Authors
  1. Bruno Magalhães
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Ana Madureira
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Bruno Magalhães .

Editor information

Editors and Affiliations

  1. Computer Science Department, Polytechnique Institute of Porto, Rua Dr. Bernardino de Almeida 431, Porto, 4200-072, Portugal

    Ana Madureira

  2. Electrical and Engineering Department, Polytechnique Institute of Porto, Rua Dr. Bernardino de Almeida 431, Porto, 4200-072, Portugal

    Cecilia Reis

  3. , Department of Computer Science and Syste, Polytechnique Institute of Coimbra, Rua Pedro Nunes - Quinta da Nora, Coimbra, 3030-199, Portugal

    Viriato Marques

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer Science+Business Media Dordrecht

About this paper

Cite this paper

Magalhães, B., Madureira, A. (2013). Conflicts Management in Retail Systems with Self-Regulation. In: Madureira, A., Reis, C., Marques, V. (eds) Computational Intelligence and Decision Making. Intelligent Systems, Control and Automation: Science and Engineering, vol 61. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-4722-7_39

Download citation

  • DOI: https://doi.org/10.1007/978-94-007-4722-7_39

  • Published:

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-007-4721-0

  • Online ISBN: 978-94-007-4722-7

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation