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Review of Research Related to Quality of Work Life (QWL) Programs

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Handbook of Social Indicators and Quality of Life Research

Abstract

This chapter is designed to review the research related to quality of work life (QWL) programs. There are many QWL programs. We discuss some of them in terms of two major categories: QWL programs that affect work-related role identities and QWL programs that impact non-work identities. QWL programs related to work life are further categorized into four major groups: programs related to the work environment, programs related to job facets, programs related to management/supervisory duties and responsibilities, and programs related to corporate policies dealing with employee pay and promotion. QWL programs that promote non-work role identities and need satisfaction are grouped in three categories. The first is alternative work arrangements, the second is components of employee’s compensation package, and the third is ancillary programs. We explain the effectiveness of these QWL program in terms of overall employees’ well-being or quality of life (QOL).

This chapter is significantly adapted and updated from the following publication by the same authors: Sirgy, M. J. Reilly, N., Wu, J., & Efraty, D. (2008). A work-life identity model of well-being: Towards a research agenda linking quality-of-work-life (QWL) programs with quality of life (QOL). Applied Research in Quality of Life, 3(3), 181–202.

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Authors and Affiliations

  1. Department of Marketing, Virginia Polytechnic Institute and State University, Blacksburg, VA, 24061-0236, USA

    M. Joseph Sirgy

  2. Department of Psychology, Radford University, Radford, VA, USA

    Nora P. Reilly

  3. Rhode Island College, Providence, Rhode Island, USA

    Jiyun Wu

  4. University of Houston-Downtown, Houston, TX, USA

    David Efraty

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  1. M. Joseph Sirgy
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  2. Nora P. Reilly
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  3. Jiyun Wu
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  4. David Efraty
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Correspondence to M. Joseph Sirgy .

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Editors and Affiliations

  1. Duke University, Hudson Hall 130, Durham, 27708, North Carolina, USA

    Kenneth C. Land

  2. , Faculty of Arts, Brandon University, 18th Street 270, Brandon, R7A 6A9, Manitoba, Canada

    Alex C. Michalos

  3. Pamlin College of Business, Dept. Marketing, Virginia Polytechnic Institute, Pamplin Hall 2025, Blacksburg, 24061-0236, Virgin Islands, USA

    M. Joseph Sirgy

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© 2012 Springer Netherlands

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Sirgy, M.J., Reilly, N.P., Wu, J., Efraty, D. (2012). Review of Research Related to Quality of Work Life (QWL) Programs. In: Land, K., Michalos, A., Sirgy, M. (eds) Handbook of Social Indicators and Quality of Life Research. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-2421-1_13

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