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Sustainability Balanced Scorecard of SPES

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Sustainability Performance Evaluation System in Government

Abstract

In this chapter, the “Sustainability Balanced Scorecard (SBSC)” rooted in the business sector is adopted and modified to refine the SPES further. Step by step, the mission and strategy towards sustainable development are formulated into tangible objectives and measures, including the results, determinants of results and citizen participation. Furthermore, a strategy map for the SBSC is developed to represent the cause-and-effect relationships among the identified key measures, which will not only offer a checklist to detect the missing elements, but also provide a causal framework to design and select indicators or indicator system for the next chapter.

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Notes

  1. 1.

    As footnote “a” in Table 4.1.

  2. 2.

    As Table footnote “b” in Table 4.1.

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Chai, N. (2009). Sustainability Balanced Scorecard of SPES. In: Sustainability Performance Evaluation System in Government. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-3012-2_4

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