Abstract
The purpose of this chapter is to give an overview of the previous research concerned. This review consists of three parts. The first part introduces the “Environmental Performance Evaluation” (EPE) under the background of promoting “Sustainable Development” in the business world. The second part focuses on the “Strategic Performance Evaluation”, a framework of measuring the achievement of long-term goals and non-financial objectives of organizations. Both of them demonstrate the necessity and feasibility for the development of a new performance evaluation model based on the ISO 14031 and the Balanced Scorecard (BSC). Since the book will introduce the above theories and methods rooted in the for-profit sector to the public sector, the “New Public Management” (NPM) and its reflections are discussed in the final part, which will give some advice to modify and improve the business methods to a new model used in government. This chapter thus provides three footstones to build up the conceptual framework for the new performance evaluation model in the following text.
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- 1.
SustainAbility is a consultation company established in 1987, which advises clients on the risks and opportunities associated with corporate responsibility and sustainable development. See its homepage at http://www.sustainability.com.
- 2.
See “Where did the ISO 14000 family come from?”, retrieved from the homepage of ISO: http://www.iso.org/iso/en/iso9000-14000/understand/basics/basics14000/basics14000_2.html.
- 3.
As before.
- 4.
In this book, “result” is the synonym of “primary objective”, and they are considered to be interchangeable. So are “determinant” and “secondary objective”.
- 5.
See the homepage of Institute for Economy and Environment at the University of St. Gallen (IWOe-HSG) at http://www.unisg.ch/org/iwo/web_archiv.nsf/18d08957e7711e48c12569f50045e851/af0f51dab5ad967ec12569f2003c7416?OpenDocument.
- 6.
KPMG is one of the world's leading auditing and advisory firms formed in 1987. See its homepage at https://www.kpmg.com.
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Chai, N. (2009). Literature Review. In: Sustainability Performance Evaluation System in Government. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-3012-2_2
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