Abstract
There are many ways that retail developers and retailers can create a meaningful sustainability program. A developer’s detailed approach needs to be different from that of a retail store operator, yet common themes emerge in each program.summarizes some of the main themes from the various firms profiled in this book. In this chapter, we provide a framework for corporate sustainability efforts in the retail sector. The five common themes among the programs highlighted in this book are these: CEO leadership, internal and external communications, knowledge management, education and training, and corporate operations (walking the talk). These common themes contribute to the achievements of all retail sustainability programs and also underpin the successful approaches taken in other business sectors.
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© 2009 International Council of Shopping Centers
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Yudelson, J. (2009). Sustainable Retail Organizations. In: Sustainable Retail Development. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-2782-5_12
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DOI: https://doi.org/10.1007/978-90-481-2782-5_12
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