Using Value Stream Mapping to Visualize Value Added

  • Andrea Chiarini
Part of the Perspectives in Business Culture book series (PEPIBC, volume 3)


Chapter 2 discussed how, usually, a company’s processes comprise many activities of little value added because they also generate waste. It is hard to offer statistical data on this topic, but referring to the 7 wastes or the items listed in the costs of poor quality, it can be said that no more than 10% of all activities are actually value added. Organizations that start using Lean, using Value Stream Mapping (VSM, subject of this chapter), estimate a percentage of value added activities between 5% and 15%. Value added is measured according to the value for money set down by the customer.


Cash Flow Service Industry Flow Main Stream Sigma Project Universal Symbol 
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Copyright information

© Springer-Verlag Italia 2013

Authors and Affiliations

  • Andrea Chiarini
    • 1
  1. 1.Chiarini & AssociatesBolognaItaly

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