Abstract
This last chapter of the book answers the research questions which were raised earlier in Chap. 4. The status of Knowledge Management in POWERGRID shows that it is a Knowledge Management compliant Company. Since both qualitative and quantitative data have concluded that Knowledge Management had been implemented in POWERGRID in letter and spirit, it purports that the limitations of single case study may be overcome and the theoretical framework of POWERGRID may be used in similar context by other companies as well. This chapter also shows that human resource-related factors are of paramount importance, whereas information and communication technology remains only an enabler. Besides underlining implications for management and researchers, this last chapter points out the limitations of research in this case.
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Pandey, K.N. (2016). Discussion and Conclusion. In: Paradigms of Knowledge Management. Studies in Systems, Decision and Control, vol 60. Springer, New Delhi. https://doi.org/10.1007/978-81-322-2785-4_6
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DOI: https://doi.org/10.1007/978-81-322-2785-4_6
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