Abstract
Value can be defined in many ways and is a function of the dimensions employed in a study. For the purpose of this chapter, the use of the word “value” is restricted to its common definition, as the amount buyers are willing to pay for a product or service. The concept of the value chain was first popularized by Michael Porter in a seminal work on the implementation of competitive strategies to enhance business performance.
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Medudula, M.K., Sagar, M., Gandhi, R.P. (2016). Telecom Value Chain and Telecom Markets—Enterprise, Retail and Application Development. In: Telecom Management in Emerging Economies. Springer, New Delhi. https://doi.org/10.1007/978-81-322-2749-6_8
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DOI: https://doi.org/10.1007/978-81-322-2749-6_8
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