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Unlocking Public Service Delivery Impediments for SMES: The Case of Fiji

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Abstract

This paper, a conceptual analysis, suggests that one of biggest problems Small Micro Enterprises (SMEs) face is the regulatory compliance burden. The robust regulatory requirements coupled with the financial constrains have forced SMEs in Fiji to remain in the informal sector. It is evident from the analysis that the regulatory policy needs to be reviewed to provide efficient public service delivery for small and micro enterprises. In general, there should be a “One Stop” checklist (according to the business type) detailing all the regulatory compliance needed to be fulfilled in opening and maintaining a business. Also, checklist should be readily available in different languages and should come with considerable advice. Stand alone legislation on SMEs may be considered desirable for SMEs, rather than a plethora of provisions in different legislation.

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Correspondence to Salvin Saneel Nand .

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Nand, S.S. (2015). Unlocking Public Service Delivery Impediments for SMES: The Case of Fiji. In: Gurtoo, A., Williams, C. (eds) Developing Country Perspectives on Public Service Delivery. Springer, New Delhi. https://doi.org/10.1007/978-81-322-2160-9_6

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