Abstract
“Queuing” has become an integral part of life, be it service at a restaurant, issue of airline tickets or manufacturing processes at a plant. There can be more than one queue and more than one server in many cases. If the server is free at the time of arrival of the customer, he can be serviced immediately. If there are number of people, a waiting line and consequently waiting time come into operation. There can also be server idle time. In order to optimize the time and cost of service, scheduling becomes very important. In this chapter, we understand queuing models, their elements, types, and applications. We will also discuss various practical problems and their solutions.
Keywords
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsAuthor information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2014 Springer India
About this chapter
Cite this chapter
Srinivasan, R. (2014). Queuing Systems. In: Strategic Business Decisions. Springer, New Delhi. https://doi.org/10.1007/978-81-322-1901-9_7
Download citation
DOI: https://doi.org/10.1007/978-81-322-1901-9_7
Published:
Publisher Name: Springer, New Delhi
Print ISBN: 978-81-322-1900-2
Online ISBN: 978-81-322-1901-9
eBook Packages: Business and EconomicsBusiness and Management (R0)