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Flexible Strategy Framework for Managing Continuity and Change in E-Government

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The Flexible Enterprise

Part of the book series: Flexible Systems Management ((FLEXSYS))

Abstract

The waves of change have led organizations to focus more on “change and transformation,” and government is no exception. However, despite the unprecedented focus on change, the record of change success has been abysmally low, especially in the context of e-government projects, thus prompting the need to explore beyond change. A revisit to the literature on organizational change has reiterated the fact that “managing change is invariably managing paradoxes” and emphasizes the need for a “flexible approach” for managing continuity and change concurrently for better change outcomes.

This chapter presents a case for such an approach in e-government domain and presents a hierarchical model of continuity and change forces affecting the outcomes of e-government projects in India. Further, a flexible strategy framework for managing the confluence of continuity and change in e-government domain is proposed and is illustrated with the help of a real case project, thus, providing insights for both academia and practitioners.

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Author information

Authors and Affiliations

  1. Faculty of Management Studies and Research, AMU, Aligarh, India

    S. Nasim

  2. Department of Management Studies, IIT Delhi, New Delhi, India

    Sushil

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  1. S. Nasim
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  2. Sushil
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Correspondence to S. Nasim .

Editor information

Editors and Affiliations

  1. Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi, India

    Sushil

  2. BI&A Progr, Stevens Institute of Technology, Hoboken, New Jersey, USA

    Edward A. Stohr (Professor and Director) (Professor and Director)

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Nasim, S., Sushil (2014). Flexible Strategy Framework for Managing Continuity and Change in E-Government. In: Sushil, Stohr, E.A. (eds) The Flexible Enterprise. Flexible Systems Management. Springer, New Delhi. https://doi.org/10.1007/978-81-322-1560-8_4

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