Flexibility, Controllability and Risk Measurement Metrics in Changing Pattern of Business Environment

Part of the Flexible Systems Management book series (FLEXSYS)


Management Systems has traversed a long way since its inception. The shift is visible from disintegrative mechanistic paradigm to a systemic paradigm. The transformation has followed continua, which is resultant of continuous dynamic interplay between the thesis and the antithesis.

Today’s business environment is more like a white water Kayak race. To succeed in today’s environment, it’s important to have courage in heart with a clear objective to integrate and synthesize the best ideas. Simplicity is a natural instinct in the face of the accelerating pace of change. But in a given situation with so many options, this may be seductive and can cause for destruction. One sign of the struggle for understanding this changing pattern of business is the growing number of organizational change program instituted since the late 1980s. The need is to balance the paradoxes that run through the development, operation, and continual transformation of the enterprises. Managers in the decade ahead will acknowledge and overcome this chaos and complexity not with some set of formulae or rigid management doctrines but by working flexibly and with uncommon intelligence by managing paradox itself.

This chapter is an attempt to identify, select, and establish such flexibility and controllability measurement metrics to understand the paradoxes in a more meaningful manner.


Delphi Method Delphi Study Delphi Process Organizational Flexibility Ground Theory Methodology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer India 2014

Authors and Affiliations

  1. 1.KPMGGurgaonIndia

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