The Concept of a Flexible Enterprise

Part of the Flexible Systems Management book series (FLEXSYS)


In the wake of globalization of business, the enterprise is supposed to be highly adaptive, responsive, and agile. This chapter presents the conceptual framework for a flexible enterprise in terms of its definition and composition. The SSS (Strategy-Structure-Systems) framework is used as a basis to propose the concept of a flexible enterprise. It provides a selective review of various aspects of flexibility in the enterprise. A flexible enterprise is expected to have flexibility at the levels of strategy, structure, systems, and people. The various types of flexibilities in an enterprise such as strategic flexibility, organizational flexibility, human resources flexibility, marketing flexibility, financial flexibility, and information systems flexibility are conceptualized and illustrated in this chapter. This chapter presents the concept of a flexible enterprise with the help of case examples on various fronts. Finally, it concludes by outlining the possibilities and directions of a flexibility maturity model for assessing the flexible enterprise.


Business Process Organizational Flexibility Tata Motor Strategic Flexibility Financial Flexibility 
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Copyright information

© Springer India 2014

Authors and Affiliations

  1. 1.Department of Management StudiesIndian Institute of Technology DelhiNew DelhiIndia

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