Twenty-first century is often considered as the century of knowledge economy with knowledge as the main competitive strategic advantage of single companies. This chapter focuses on intellectual capital model as a measurement system for evaluation of both internal and external knowledge management activities and provides systematic research-based evidence on the usage of the intellectual capital concept within Slovak companies. Four different scopes of intellectual capital concept as the framework for indicators followed up by companies are defined, and the conscious and unconscious usage by Slovak companies is analyzed.
Human Capital Knowledge Management Customer Satisfaction Intellectual Capital Breakdown Structure
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in to check access
This chapter has been funded by project VEGA 1/0920/11.
Edvinsson L (1997) Developing intellectual capital at Skandia. Long Range Plann 30(3):366–373CrossRefGoogle Scholar
Edvinsson L, Malone MS (1997) Intellectual capital. The proven way to establish your company‘s real value by measuring its hidden brainpower. Harper Business, LondonGoogle Scholar
Mouritsen J, Larsen LT (2005) The 2nd wave of knowledge management: the management control of knowledge resources through intellectual capital information. Manage Account Res 16:371–394CrossRefGoogle Scholar
Stewart T (1998) Intellectual capital. Nicholas Brealey Publishing, LondonGoogle Scholar