Towards Patients as Innovators: Open Innovation in Health Care

  • Christoph W. Kuenne
  • Kathrin M. Moeslein
  • John Bessant
Conference paper


One of the recent developments in the health care sector has been the use of Web 2.0-based technology. This is promising for two reasons. Firstly, the Web 2.0 provides features that help to give patients an active voice. Secondly, patients obtain easier access to health-related information and gain a better understanding of their health status. This chapter focuses on patients as innovators and takes a case-based approach to explore an open innovation perspective on Health 2.0. It derives a taxonomy of real-world platforms in Health 2.0 settings and presents experience from a large-scale open innovation pilot.


Open Innovation Radical Innovation Health Care Sector Personal Health Record Online Platform 



This research was partially supported by the German Federal Ministry of Education and Research (project EIVE, 01FG09006). The sponsor had no role in the study design, the collection, analysis and interpretation of data, the writing of the report, or the submission of the paper for publication.


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Copyright information

© Springer India 2013

Authors and Affiliations

  • Christoph W. Kuenne
    • 1
  • Kathrin M. Moeslein
    • 1
    • 2
  • John Bessant
    • 3
    • 1
  1. 1.Institute of Information SystemsUniversity of Erlangen-NurembergNurembergGermany
  2. 2.HHL – Leipzig Graduate School of ManagementLeipzigGermany
  3. 3.University of Exeter Business SchoolExeterUK

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