Skip to main content
SpringerLink
Log in
Book cover

Driving the Economy through Innovation and Entrepreneurship pp 137–148Cite as

Achieving Dynamic Capability Through Collaborative ICT Infrastructure: A Strategic Driver for SMEs in Emerging Economies

  • Conference paper
  • First Online:

  • 3148 Accesses

Abstract

Increasingly, small and medium enterprise firms (SMEs) in emerging economies are partnering with large multinational firms within a ‘service value network (SVN)’. Moreover, these firms are short of resources such as human capital, financial capital and know-how, which are essential for innovation, development of new technologies and maintaining sustainable competitive advantage. This chapter draws on existing constructs on collaborative organisational infrastructure (COI), collaborative architecture management (CAM) and information technology infrastructure flexibility (ITIF) from extant literature to demonstrate the importance of governance, leadership, information and communication technologies (ICT) infrastructure and business IT infrastructure flexibility in achieving effective collaborative entrepreneurial alertness (CEA). In particular, this chapter theoretically postulates the flow-on effects of partnering in an SVN fostering entrepreneurial alertness (EA) capability on individual SME firms’ capability.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Agarwal R, Selen W (2005) Services value network consortia: recent literature and operational definition. In: ANZAM symposium (Australia and New-Zealand Academy of Operations Management), 13–14 June 2005, Capricorn Coast, Queensland, Australia

    Google Scholar 

  • Agarwal R, Selen W (2008) Coordination, integration and alignment as enablers for building sustainable service value networks. In:Sixth international logistics and supply chain congress, Istanbul, Turkey

    Google Scholar 

  • Agarwal R, Selen W (2009) Dynamic capability building in service value networks for achieving service innovation. Decis Sci 40(3):431–475

    Article  Google Scholar 

  • Agarwal R, Selen W (2011) Multi-dimensional nature of service innovation: operationalisation of the elevated service offerings construct in collaborative service organisations. Int J Oper Prod Manage 31(11):1164–1192

    Article  Google Scholar 

  • Agarwal R, Choi J, Ramamurthy R, Selen W, Selim HM (2011) How can service-oriented architecture drive service innovation in newly emerging service systems? In: ICIPM2011: The 7th international conference on advanced information management and service, Jeju Island, Korea. IEEE Print version. ISBN: 978-89-88678-44-2

    Google Scholar 

  • Agarwal R, Choi J, Ramamurthy R, Selen W, Selim HM (2012) Service-oriented architecture as a driver of service innovation in newly emerging service systems: an exploratory view. Int J Inf Process (IJIPM) 3(2):85–97

    Google Scholar 

  • Ahuja G (2000) Collaboration networks, structural holes, and innovation: a longitudinal study. Admin Sci Q 45:425–455

    Article  Google Scholar 

  • Aral S, Van Alstyne M (2011) The diversity-bandwidth trade-off1. Am J Sociol 117(1):90–171

    Google Scholar 

  • Basole R, Rouse W (2008) Complexity of service value networks: conceptualization and empirical investigation. IBM Syst J 47(1):53–70

    Article  Google Scholar 

  • Benner MJ, Tushman M (2003) Exploitation, exploration, and process management: the productivity dilemma revisited. Acad Manage Rev 28(2):238–256

    Google Scholar 

  • Bhardwaj M, Monin J (2006) Tacit to explicit: an interplay shaping organization knowledge. J Knowl Manage 10(3):72–85

    Article  Google Scholar 

  • Bhatt GD, Grover V (2005) Types of information technology capabilities and their role in competitive advantage: an empirical study. J Manage Inf Syst 22(2):253–277

    Google Scholar 

  • Breznitz D (2006) Innovation-based industrial policy in emerging economies? The case of Israel’s IT industry. Bus Polit 8(3):3

    Article  Google Scholar 

  • Bruton GD, Ahlstrom D, Obloj DAK (2008) Entrepreneurship in emerging economies: where are we and where should the research in the future go? Entrep Theor Pract 32(1):1–14

    Article  Google Scholar 

  • Camisón C, Forés B (2010) Knowledge absorptive capacity: new insights for its conceptualization and measurement. J Bus Res 63(7):707–715

    Article  Google Scholar 

  • Cavusgil ST, Calantone RJ, ZhaoY (2003) Tacit knowledge transfer and firm innovation capability. J Bus Ind Mark 18(1):6–21

    Google Scholar 

  • Che ZS, Scott-ladd B, Entrekin L, Adham KA (2011) Networking and internationalization of SMEs in emerging economies. J Int Entrep 9(4):259–281

    Article  Google Scholar 

  • Chen T (2003) Network resources for internationalization: the case of Taiwan’s electronics firms. J Manag Stud 40:1107–1130

    Google Scholar 

  • Chung SH, Rainer RK Jr (2003) The impact of information technology infrastructure flexibility on strategic alignment and applications implementation. Commun Assoc Inf Syst 11(11):191–206

    Google Scholar 

  • Conway S (1995) Informal boundary-spanning communication in the innovation process: an empirical study. Technol Anal Strateg Manage 7(3):327–342

    Article  Google Scholar 

  • D’Costa AP, W. B. D. R. Group (2006) Exports, university-industry linkages, and innovation challenges in Bangalore, India. World Bank, Development Research Group

    Google Scholar 

  • Daft RL, Weick K (1984) Toward a model of organizations as interpretation systems. Acad Manage Rev 9:284–295

    Google Scholar 

  • Duncan NB (1995) Capturing flexibility of information technology infrastructure: a study of resource characteristics and their measure. J Manage Inf Syst 12:37–57

    Google Scholar 

  • Dyer J, Singh H (1998) The relational view: cooperative strategy and sources of interorganizational competitive advantage. Acad Manage Rev 23:660–679

    Google Scholar 

  • Eisenhardt K, Martin J (2000) Dynamic capabilities—what are they? Strateg Manag J 21:1105–1121

    Google Scholar 

  • Freeman S, Sandwell M (2008) Professional service firms entering emerging markets: the role of network relationships. J Serv Market 22(3):198–212

    Article  Google Scholar 

  • Hodgkinson GP, Healey MP (2011) Psychological foundations of dynamic capabilities: reflexion and reflection in strategic management. Strateg Manage J 32(13):1500–1516

    Article  Google Scholar 

  • Hough JR, White MA (2004) Scanning actions and environmental dynamism: gathering information for strategic decision making. Manage Decis 42(6):781–793

    Article  Google Scholar 

  • Huber GP (1991) Organizational learning: the contributing processes and the literatures. Organ Sci 2:88–115

    Article  Google Scholar 

  • Jantunen J, Puumalainen K, Saarenketo S, Kyläheiko K (2005) Entrepreneurial orientation, dynamic capabilities and international performance. J Int Entrep 3(3):223–243

    Article  Google Scholar 

  • Jayaram J (2004) Influence of initiators on supply chain value creation. Int J Prod Res 42:4377–4399

    Article  Google Scholar 

  • Johannessen JA, Olaisen J, Olsen B (2001) Mismanagement of tacit knowledge: the importance of tacit knowledge, the danger of information technology, and what to do about it. Int J Inf Manage 21(1):3–20

    Article  Google Scholar 

  • Kiesler S, Sproull L (1982) Managerial response to changing environments: perspectives on problem sensing from social cognition. Admin Sci Q 27:548–570

    Article  Google Scholar 

  • Kraemer J; ConteT, Blau B, Dinther CV, Weinhardt C (2010) Service value networks: unleashing the combinatorial power of service mashups. Working paper series on social science research network: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1582902

  • Miles RE, Miles G, Snow C (2005) Collaborative entrepreneurship: how communities of networked firms use continuous innovation to create economic wealth. Stanford University Press, Stanford

    Google Scholar 

  • Minniti M (2008) The role of government policy on entrepreneurial activity: productive, unproductive, or destructive? Entrep Theor Pract 32(5):779–790

    Article  Google Scholar 

  • Pavlou PA, Sawy OAE (2011) Understanding the elusive black box of dynamic capabilities. Decis Sci 42(1):239–273

    Article  Google Scholar 

  • Ribeiro-Soriano D, Urbano D (2009) Overview of collaborative entrepreneurship: an integrated approach between business decisions and negotiations. Group Decis Negotiation 18(5):419–430

    Article  Google Scholar 

  • Ruiz-Mercader J, Merono-Cerdan A, Sabater-Sanchez R (2006) Information technology and learning: their relationship and impact on organisational performance in small businesses. Int J Inf Manage 26(1):16–29

    Article  Google Scholar 

  • Sambamurthy V, Bharadwaj A, Grover V (2003) Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms. MIS Q 27:237–263

    Google Scholar 

  • Schilling MA, Steensma H (2001) The use of modular organizational forms: an industry-level analysis. Acad Manage J 44:1149–1168

    Article  Google Scholar 

  • Singh RK, Garg SK, Deshmukh SG (2010) The competitiveness of SMEs in a globalized economy. Manage Res Rev 33(1):54–65

    Article  Google Scholar 

  • Stewart J (1973) JR Mallory, The structure of Canadian Government. Macmillan of Canada, Toronto, 1971, pp xii, 418. Can J Polit Sci 6(04):680–682

    Google Scholar 

  • Tapscott D, Caston A (1993) Paradigm shift: the new promise of information technology. McGraw Hill, New York

    Google Scholar 

  • Teece DJ (2007) Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strateg Manag J 28(13):1319–1350

    Article  Google Scholar 

  • Teece DJ (2009) Dynamic capabilities and strategic management: organizing for innovation and growth. Oxford University Press, Oxford

    Google Scholar 

  • Yu T (2001) Entrepreneurial alertness and discovery. Rev Austr Econ 14(1):47–63. http://dx.doi.org/10.1023/A:1007855505727

    Article  Google Scholar 

  • Zajac EJ, Kraatz MS, Bresser F (2000) Modelling the dynamics of strategic fit: a normative approach to strategic change. Strateg Manage J 21(4):429–453

    Article  Google Scholar 

  • Zhang J, Ziegelmayer JL (2009) RESOURCE OR CAPABILITY? A dissection of SMEs IT infrastructure flexibility and its relationship with IT responsive. J Comput Inf Syst 50(1):46–53

    Google Scholar 

  • Zollo M, Winter SG (2002) Deliberate learning and the evolution of dynamic capabilities. Organ Sci 13:339–351

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Management Discipline group, UTS Business School, University of Technology, Sydney, Sydney, Australia

    Shahriar Sajib & Renu Agarwal

Authors
  1. Shahriar Sajib
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Renu Agarwal
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Shahriar Sajib .

Editor information

Editors and Affiliations

  1. , Department of Management Studies, Indian Institute of Science, Bangalore, 560 012, Karnataka, India

    Chiranjit Mukhopadhyay

  2. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Mathikere, Bangalore, 560012, Karnataka, India

    K B Akhilesh

  3. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Near-Centre For Neroscience,Mathikere, Bangalore, 560012, Karnataka, India

    R. Srinivasan

  4. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Near-Centre For Neroscience,Mathikere, Bangalore, 560012, Karnataka, India

    Anjula Gurtoo

  5. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Mathikere,, Bangalore, 560012, Karnataka, India

    Parthasarathy Ramachandran

  6. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Mathikere, Bangalore, 560012, Karnataka, India

    Parameshwar P Iyer

  7. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Mathikere, Bangalore, 560012, Karnataka, India

    M Mathirajan

  8. , Department of Management Studies, Indian Institute of Science, Gulmohar Marg, Mathikere, Bangalore, 560012, Karnataka, India

    M H Bala Subrahmanya

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer India

About this paper

Cite this paper

Sajib, S., Agarwal, R. (2013). Achieving Dynamic Capability Through Collaborative ICT Infrastructure: A Strategic Driver for SMEs in Emerging Economies. In: Mukhopadhyay, C., et al. Driving the Economy through Innovation and Entrepreneurship. Springer, India. https://doi.org/10.1007/978-81-322-0746-7_12

Download citation

Publish with us

Policies and ethics

Search

Navigation