The Electronic Signature Technology: Potential Issues with Regard to Its Usage
One obvious question that arises is as follows: do businesses feel the need to change from the use of manuscript signatures to electronic signatures? And therefore, does the low usage result from a lack of need to change to the new technology? The answer to this question could have shed important insights on the issue of low usage. However, as shown later in this chapter, there exists a general ignorance or lack of knowledge about the electronic signature technology in the business community. With such a high level of ignorance and misunderstanding about the technology, and its risks and benefits, it is difficult to conclude whether businesses’ low usage of the technology has arisen from a lack of need for it.