Skip to main content

Verschenktes Potential

Händler als zentrale Schnittstelle zwischen Herstellern und Brand Communities

  • Chapter
Vergemeinschaftung in der Volkswagenwelt

Part of the book series: Konsumsoziologie und Massenkultur ((SKM0X))

  • 636 Accesses

Zusammenfassung

Automobile begeistern bereits seit Jahrzehnten die Menschheit, und noch heute erfreuen sich beispielsweise Modelle wie der VW Käfer großer Beliebtheit. Schon früh gründeten VW Käfer-Fans eigeninitiativ Vereine und Clubs, mit dem Ziel, sich sowohl deutschlandweit als auch international mit anderen VW Käfer-Fans auszutauschen und die Marke gemeinsam zu erleben. Zudem haben die Vielfalt, Bedeutung und Wahrnehmung sogenannter „Brand Communities“ (BCs) durch zunehmende Mobilität und das Aufkommen neuer Kommunikationsmedien in der Gesellschaft stark zugenommen (Hartleb 2009). Dabei werden BCs defi niert als „a specialized, non-geographically bounded community, based on a structured set of social relationships among admirers of a brand“ (Muniz/O’Guinn 2001: 418).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 37.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Literatur

  • Ahlert, Dieter/Kollenbach, Stephan/Korte, Christian (1996): Strategisches Handelsmanagement. Erfolgskonzepte und Profilierungsstrategien am Beispiel des Automobilhandels. Stuttgart.

    Google Scholar 

  • Algesheimer, René (2004): Brand Communities. Begriff, Grundmodell und Implikationen. Wiesbaden.

    Google Scholar 

  • Algesheimer, René/Dholakia, Utpal M./Herrmann, Andreas (2005): The Social Influence of Brand Community: Evidence from European Car Clubs, in: Journal of Marketing 69, S. 19–34.

    Article  Google Scholar 

  • Andersen, Poul H. (2005): Relationship Marketing and Brand Involvement of Professionals through Web-enhanced Brand Communities: The Case of Coloplast, in: Industrial Marketing Management 34, S. 285–297.

    Article  Google Scholar 

  • Anderson, James C./Narus, James A. (1995): Capturing the Value of Supplementary Services, in: Harvard Business Review 73, S. 75–83.

    Google Scholar 

  • Bagozzi, Richard P./Dholakia, Utpal M. (2006): Antecedents and Purchase Consequences of Customer Participation in Small Group Brand Communities, in: International Journal of Research in Marketing 23, S. 45–61.

    Article  Google Scholar 

  • Beckmann, Suzanne C./Langer, Roy (2007): Netnographie, in: Renate Buber/Hartmut H. Holzmüller (Hg.): Qualitative Marktforschung: Konzepte – Methoden – Analysen. Wiesbaden, S. 219–228.

    Google Scholar 

  • Carlson, Brad D./Suter, Tracy A./Brown, Tom J. (2008): Social versus Psychological Brand Community. The Role of Psychological Sense of Brand Community, in: Journal of Business Research 61, S. 284–291.

    Article  Google Scholar 

  • Casaló, Luis. V./Flavián, Carlos/Guinalíu, Miguel (2008): Promoting Consumer’s Participation in Virtual Brand Communities: A New Paradigm in Branding Strategy, in: Journal of Marketing Communications 14, S. 19–36.

    Article  Google Scholar 

  • Cova, Bernard/Pace, Stefano (2006): Brand Community of Convenience Products: New Forms of Customer Empowerment – The Case „my Nutella The Community“, in: European Journal of Marketing 40, S. 1087–1105.

    Article  Google Scholar 

  • Cova, Bernard/Pace, Stefano/Park, David J. (2007): Global Brand Communities across Borders: The Warhammer Case, in: International Marketing Review 24, S. 313–329.

    Article  Google Scholar 

  • Creswell, John W. (2009): Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks.

    Google Scholar 

  • Füller, Johann/Jawecki, Gregor/Mühlbacher, Hans (2007): Innovation Creation by Online Basketball Communities, in: Journal of Business Research 60, S. 60–71.

    Article  Google Scholar 

  • Füller, Johann/Matzler, Kurt/Hoppe, Melanie (2008): Brand Community Members as a Source of Innovation, in: Journal of Product Innovation Management 25, S. 608–619.

    Article  Google Scholar 

  • Fournier, Susan/McAlexander, James/Schouten, John W./Sensiper, Sylvia (2000): Building Brand Community on the Harley-Davidson Posse Ride, in: Harvard Business School Cases, S. 1–37.

    Google Scholar 

  • Gruen, Thomas W./Ferguson, Jeffery M. (1994): Using Membership as a Marketing Tool: Issues and Applications, in: Jagdish M. Sheth/Atul Parvatoyar (Hg.): Relationship Marketing. Theory, Methods and Applications. Atlanta, S. 60–64.

    Google Scholar 

  • Hickman, Thomas M./Ward, James (2007): The Dark Side of Brand Community: Inter-Group Stereotyping, Trash Talk, and Schadenfreude, in: Advances in Consumer Research 34, S. 314–319.

    Google Scholar 

  • Hollenbeck, Candice R./Zinkhan, George M. (2006): Consumer Activism on the Internet: The Role of Anti-brand Communities, in: Advances in Consumer Research 33, S. 479–485.

    Google Scholar 

  • Keller, Kevin L. (2008): Strategic brand management. Building, measuring, and managing brand equity. Upper Saddle River.

    Google Scholar 

  • Keller, Kevin L./Apéria, Tony/Georgson, Mats (2008): Strategic Brand Management: A European Perspective. Harlow.

    Google Scholar 

  • Kim, Joong H./Bae, Zong-Tae/Kang, S. H. (2008): The Role of Online Brand Community in New Product Development: Case Studies on Digital Product Manufacturers in Korea, in: International Journal of Innovation Management 12, S. 357–376.

    Article  Google Scholar 

  • Leigh, Thomas W./Peters, Cara/Shelton, Jeremy (2006): The Consumer Quest for Authenticity: The Multiplicity of Meanings Within the MG Subculture of Consumption, in: Journal of the Academy of Marketing Science 34, S. 481–493.

    Article  Google Scholar 

  • Luedicke, Marius K. (2006): Brand Community Under Fire: The Role of Social Environments for the HUMMER Brand Community, in: Advances in Consumer Research 33, S. 486–492.

    Google Scholar 

  • McAlexander, James H./Schouten, John W./Koenig, Harold F. (2002): Building Brand Community, in: Journal of Marketing 66, S. 38–54.

    Article  Google Scholar 

  • McAlexander, James H./Kim, Stephen K./Roberts, Scott D. (2003): Loyalty: The Influence of Satisfaction and Brand Community Integration, in: Journal of Marketing Theory and Practice 11, S. 1–11.

    Google Scholar 

  • McAlexander, James H./Koenig, Harold F./Schouten, John W. (2004): Building a University Brand Community: The Long-Term Impact of Shared Experiences, in: Journal of Marketing for Higher Education 14, S. 61–79.

    Article  Google Scholar 

  • Mittal, Vikas/Kumar, Pankaj/Tsiros, Michael (1999): Attribute-Level Performance. Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach, in: Journal of Marketing 63, S. 88–101.

    Article  Google Scholar 

  • Muniz, Albert M., Jr./O’Guinn, Thomas C. (2001): Brand Community, in: Journal of Consumer Research 27, S. 412–432.

    Article  Google Scholar 

  • Muniz, Albert M., Jr./Schau, Hope J. (2005): Religiosity in the Abandoned Apple Newton Brand Community, in: Journal of Consumer Research 31, S. 737–747.

    Article  Google Scholar 

  • Muniz, Albert M., Jr./Schau, Hope J. (2007): Vigilante Marketing and Consumer-Created Communications, in: Journal of Advertising 36, S. 35–50.

    Article  Google Scholar 

  • Ouwersloot, Hans/Odekerken-Schroeder, Gaby (2008): Who’s who in brand communities – and why?, in: European Journal of Marketing 42, S. 571–585.

    Article  Google Scholar 

  • Schau, Hope J./Muniz, Albert M., Jr. (2002): Brand Communities and Personal Identities: Negotiations in Cyberspace, in: Advances in Consumer Research 29, S. 344–349.

    Google Scholar 

  • Schau, Hope J./Muniz, Albert M., Jr. (2006): A Tale of Tales: The Apple Newton Narratives, in: Journal of Strategic Marketing 14, S. 19–33.

    Article  Google Scholar 

  • Schau, Hope J./Muniz, Albert M., Jr./Arnould, Eric J. (2009): How Brand Community Practices Create Value, in: Journal of Marketing 73, S. 30–51.

    Article  Google Scholar 

  • Schembri, Sharon (2009): Reframing brand experience: The experiential meaning of Harley-Davidson, in: Journal of Business Research 62, S. 1299–1310.

    Article  Google Scholar 

  • Schouten, John W./McAlexander, James H./Koenig, Harold F. (2007): Transcendent Customer Experience and Brand Community, in: Journal of the Academy of Marketing Science 35, S. 357–368.

    Article  Google Scholar 

  • Shang, Rong-An/Chen, Yu-Chen/Liao, Hsueh-Jung (2006): The Value of Participation in Virtual Consumer Communities on Brand Loyalty, in: Internet Research 16, S. 398–418.

    Article  Google Scholar 

  • Thompson, Scott A./Sinha, Rajiv K. (2008): Brand Communities and New Product Adoption: The Influence and Limits of Oppositional Loyalty, in: Journal of Marketing 72, S. 65–80.

    Article  Google Scholar 

  • von Loewenfeld, Fabian (2006): Brand Communities. Erfolgsfaktoren und ökonomische Relevanz von Markengemeinschaften. Wiesbaden.

    Google Scholar 

  • Woisetschläger, David/Hartleb, Vivian/Blut, Markus (2008): How to Make Brand Communities Work: Antecedents and Consequences of Consumer Participation, in: Journal of Relationship Marketing 7, S. 237–256.

    Article  Google Scholar 

Download references

Authors

Editor information

Kai-Uwe Hellmann Thorsten Raabe

Rights and permissions

Reprints and permissions

Copyright information

© 2011 VS Verlag für Sozialwissenschaften | Springer Fachmedien Wiesbaden GmbH

About this chapter

Cite this chapter

Hartleb, V. (2011). Verschenktes Potential. In: Hellmann, KU., Raabe, T. (eds) Vergemeinschaftung in der Volkswagenwelt. Konsumsoziologie und Massenkultur. VS Verlag für Sozialwissenschaften, Wiesbaden. https://doi.org/10.1007/978-5-531-93279-8_7

Download citation

  • DOI: https://doi.org/10.1007/978-5-531-93279-8_7

  • Publisher Name: VS Verlag für Sozialwissenschaften, Wiesbaden

  • Print ISBN: 978-3-531-17899-8

  • Online ISBN: 978-3-531-93279-8

  • eBook Packages: Humanities, Social Science (German Language)

Publish with us

Policies and ethics