Information and Knowledge Management: Dilemmas and Directions

  • Albert Bokma
Conference paper


As the amount of information that individuals and organisations have to deal with on a day-by-day basis increases dramatically, new ways of information management are needed. This need manifests itself both in the need of the individual to effectively manage large collections of information and associated knowledge that builds up around these collections as well as the need to effectively share these collections of information and the knowledge with others in a collaborative environment. Current information management strategies in our view tend to be search-based and are inadequate for more intuitive browsing of information and knowledge. The paper introduces the dilemmas and presents an innovative approach to the management of documents and associated knowledge. The paper will present the use case and sketches a solution that will provide an intuitive, user-oriented solution and the benefits resulting.


Knowledge Management Collaborative Environment Conceptual Graph Organisational Hierarchy Core Ontology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Japan 2002

Authors and Affiliations

  • Albert Bokma
    • 1
  1. 1.Centre for Electronic CommerceUniversity of Sunderland St. Peter’s CampusSunderlandUK

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