Social Innovation and its Relationships with Service and System Innovations

  • Luis RubalcabaEmail author
Part of the Translational Systems Sciences book series (TSS, volume 6)


This chapter proposes an analytical framework to understand the relationships between social innovations, service innovations and system innovations. These three concepts can be considered different dimensions of new innovation processes, not alternative but complementary and highly interrelated. Thus, social innovation is defined in connection with service innovation and system innovation. On the other hand, the chapter suggests that the concept of service innovation can be enriched on the basis of the social innovation approach. Starting from this approach, a three-dimensional model is proposed; it analyses social innovation as the outcome of three elements: social goals prevalence (vs. just business goals), social means for complex systemic co-productions (vs. nonsystemic) and service and non-technological innovation outcomes (vs. mainly goods-oriented outcomes).


Social innovation Service innovation System innovation 



This research has been possible thanks to the research project “Service and social innovations – policy needs and potential impacts (SOPPI)”. The project was carried out 2012–2015 by VTT Technical Research Centre of Finland and University of Vaasa, Finland. The project belonged to the Finland Distinguished Professors Programme (FiDiPro) and was funded by the Finnish Funding Agency for Innovation (Tekes).


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Copyright information

© Springer Japan 2016

Authors and Affiliations

  1. 1.The World Bank Group and the University of AlcaláMadridSpain

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