Abstract
This chapter examines some of the translational features of value co-creation by focusing on such managerial human activity systems as quality improvement, organizational learning, plan-do-check-act cycle, and cross-cultural diffusion of managerial systems of health services. By so doing this work descriptively analyzes some aspects of value co-creation in action research-based learning in health services administration.
The earlier version of sections 7 and 8 was included in Change Management for Hospitals, a project document of Japan International Cooperation Agency, 2013 (Matsushita 2013).
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Matsushita, H. (2015). What Is 5S-KAIZEN? Asian-African Transnational and Translational Community of Practice in Value Co-creation of Health Services. In: Kijima, K. (eds) Service Systems Science. Translational Systems Sciences, vol 2. Springer, Tokyo. https://doi.org/10.1007/978-4-431-54267-4_8
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DOI: https://doi.org/10.1007/978-4-431-54267-4_8
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