This chapter presents the results of the investigation, and is divided into two sets of findings: V.1) three “successful” configurations (or patterns) of CoPs (from the 39 “successful” CoPs), and V.2) an understanding of the determinants of success of each one of these 6 factors and their positive impact on best practice development and sharing within the CoPs. Each set of research findings (V.1 and V.2) is followed by a discussion on the findings.
KeywordsGood Practice Organizational Learning Organizational Unit Conference Call External Expert
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