Results

Abstract

The coding process as described in section 3.5.3 resulted in an extensive node tree for task uncertainty with the interview text being coded by topic at numerous hierarchically structured nodes as shown in Appendix IV-a. Each of these nodes is reviewed in detail to discern appropriate measures of task uncertainty. If the analysis finds that different values exist among consulting firms, the node’s topic is considered a measure of task uncertainty. Ordinal scales are used for each of the measures of task uncertainty as the analysis revealed that the consultancies’ values are not widely distributed but rather concentrated at different points of a scale. The consulting firms are therefore assigned to one of the categories of an ordinal scale.