State-of-the-Art of IT Outsourcing

Abstract

Chapter Contents: This chapter describes the background of IT outsourcing in general, introducing definitions for relevant terms (3.1 Definition), as well as giving information on the history (3.2 History) and the theoretical foundations of IT outsourcing (3.3 Theoretical Foundations). Next, the chapter presents a state-of-the-art analysis on IT outsourcing research in general. Here, key IS conferences and journals were examined in regard to publications dealing with IT outsourcing, IT offshoring, and OSD, resulting in an annotated bibliography in the field of IT outsourcing (3.4 Annotated Bibliography). Finally, the chapter gives an overview of the market (3.5 Market) and the benefits of IT outsourcing and related sub-fields (3.6 Benefits).