This work seeks to further our understanding on the management of innovations in network industries. Although the economics of network markets like telecommunications, Internet, email, media, computer, and service operations in banking, legal and airline industries have become a major field of economic research; knowledge about how to manage innovation within these markets is less advanced (HOBDAY et al. 2000: 793; CHESBROUGH 2003: 198). The goods and services of these industries regularly manifest themselves as complex system products, which are composed of multiple mutually dependent components and often supplied by different industries (HOBDAY 1998: 691; TIDD 1995: 308). Innovation processes associated with complex systems products, therefore, display a systemic character and the issue of how to coordinate the diverse but nevertheless complementary inputs poses a major challenge for innovation management.
KeywordsInnovation Process Innovative Performance Mobile Network Operator Network Industry Innovation Type
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