Politics-Management Relations in an Agency Context: The Case of Centrelink

  • John Halligan


Australia’s primary case of a new style ‘agency’ (Pollitt et al. 2004) was created as a multi-purpose delivery agency to provide services to several purchasing departments mainly in the areas of social security and unemployment. Centrelink provides a case of the dynamics of political and management relations when the traditional conditions under which agencies operate are relaxed and redefined. The purpose of this chapter is to explore the issues in this experiment with an agency’s relationships by examining its origins and why the original model was terminated after seven years.


Public Sector Service Delivery Corporate Governance Public Management Central Agency 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Deutscher Universitäts-Verlag | GWV Fachverlage GmbH, Wiesbaden 2007

Authors and Affiliations

  • John Halligan
    • 1
  1. 1.Government and Public Administration Director National Institute of GovernanceUniversity of CanberraCanberraAustralia

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