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Abstract

The scale measures the extent to which managers engage in dysfunctional behaviors. The scale comprises four dimensions: gaming, focusing, smoothing and invalid reporting.

Keywords

Exploratory Factor Analysis Contingency Theory Marketing Manager Employee Behavior Theory Postulate 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Jaworski, B. J./ MacInnis, D. J. (1989): Marketing Jobs and Management Controls: Toward a Framework, in: Journal of Marketing Research, Vol. 26, pp. 406–419.CrossRefGoogle Scholar
  2. Ramaswami, S. N. (1996): Marketing Controls and Dysfunctional Employee Behaviors: A Test of Traditional and Contingency Theory Postulates, in: Journal of Marketing, Vol. 60, pp. 105–120.CrossRefGoogle Scholar

Copyright information

© Deutscher Universitäts-Verlag | GWV Fachverlage GmbH Wiesbaden 2007

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