Overall, this interview study represents preliminary work in order to identify, categorize and link consultants’ behaviors when they regard themselves as committed at work with organizational performance. Although the findings are not verified with hypothesis tests, this study has high face validity. Accordingly, consultants’ perceptions, cognitions, and interpretations have been related to commitment theory. Prior commitment research has extensively analyzed individuals’ commitment based on attitudes or mindsets such as affect, obligation and perceived cost awareness of discontinuing a course of action (Becker 1960; Mowday et al. 1979; O’Reilly and Chatman, 1986; Morgan and Hunt 1994; Mayer and Schoorman 1998; Meyer et al. 2006; Van Dick et al. 2006).
KeywordsCustomer Satisfaction Organizational Performance Organizational Citizenship Behavior Intellectual Capital Work Behavior
Unable to display preview. Download preview PDF.