The previous chapters have laid the theoretical foundations of the thesis. The fundamentals of futures research and its two most prominent tools, Delphi and scenario planning, have been discussed. Afterwards the link between scenario planning and the logistics environment has been established. This chapter presents the research design and methodology of the thesis. After the illustration of the scope and overall research design, the research phases I and II shall be described in detail. Whereas the first phase concerns the examination of current scenario planning practices in the logistics service industry, phase II refers to the design of a scenario study.
KeywordsScenario Development Logistics Service Delphi Study Delphi Technique Scenario Planning
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- 4.Outliers are observations that are numerically distant from the rest of the data. They lie between one and a half times and three times the interquartile range (Pallant, 2001, p. 61).Google Scholar
- 5.Extreme points are observations that are numerically distant from the rest of the data. They lie beyond three times the interquartile range (Pallant, 2001, p. 61).Google Scholar