IT Optimization — Reducing Costs without Diminishing Returns
IT today plays a major part in reaching business objectives. Many companies realize its importance when business processes don’t run smoothly, or when IT projects run over budget or time. Difficulties like these often result from heterogeneous IT landscapes, characterized by different application systems in similar functional areas, several hard- ware platforms, decentralized IT departments without central coordination, or insuffi- cient IT service levels. The consequences are severe: IT users are dissatisfied; top mana- gement perceives IT to incur high costs while delivering poor value.
KeywordsBusiness Process Business Unit Computing Center Procurement Volume Email System
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