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Abstract

How you complain can make all the difference between resolving a problem quickly and efficiently and severing a business relationship forever. When problems arise, a telephone call may often be the first option in an attempt to put matters right. Make sure every word counts and that it moves the situation on to a satisfactory conclusion.

Keywords

Trade Fair Word Count Satisfactory Conclusion Exhibition Hall Trade Fair Organiser 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Betriebswirtschaftlicher Verlag Dr. Th. Gabler 2007

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