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Best-practice emails and working in multi-cultural teams

Abstract

Email is rapidly overtaking letter writing as the most common form of written communication. We tend to transfer our communication style from our native language to a foreign language. This can throw up cross-cultural issues as email is an instant form of communication and is often far less formal stylistically than writing a letter. For example, if we forget to maintain the relationship by just getting straight down to business, we can alienate the person we are corresponding with. However, email has many advantages.

Keywords

Communication Style Raising Awareness Instant Form Global Business Environment Remote Technology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Betriebswirtschaftlicher Verlag Dr. Th. Gabler 2007

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