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Controlling Performance – Value-Oriented IT Management

  • Dirk Buchta
  • Marcus Eul
  • Helmut Schulte-Croonenberg

Abstract

There are a number of possibilities for using IT to increase value, and companies from many sectors are able to give good reports of their positive experiences of using IT as an enabler for their business operations. IT’s new role is changing the face of our companies. IT departments are emancipating themselves from the status of being pure technology experts and are starting to feel responsible for business processes. Users and decision-makers in the other business units and at group management level are beginning to appreciate IT managers as valuable sparring partners when it comes to discussing strategic issues.

Keywords

Business Process Performance Management Business Unit Cost Category Enterprise Resource Planning 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Gabler | GWV Fachverlage GmbH 2010

Authors and Affiliations

  • Dirk Buchta
  • Marcus Eul
  • Helmut Schulte-Croonenberg

There are no affiliations available

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